Melvyn Ng
Singapore
Summary
Certified Project Manager (PMP) and Cybersecurity Specialist (CISSP) with more than 20 years of experience leading ERP implementations (SAP, Peoplesoft) and security initiatives (NIST, ISO27001, Splunk) for government and Fortune 500 clients. Adept at risk assessment, stakeholder management, and Agile delivery. Proven track record of reducing costs, improving compliance, and streamlining operations.
Overview
25
25
years of professional experience
2
2
Certification
Work History
Project Manager
Sony Electronics
07.2021 - Current
- Cybersecurity Evaluation: Led end-to-end security assessment for SAP Global Logistics, ensuring compliance with NIST CSF and ISO27001 standards; reduced vulnerabilities by 30% through architecture reviews and privacy impact assessments.
- Cloud Security Tools Transition: Managed the migration of Palo Alto Prisma, AWS Guard Duty and CloudOne to corporate team, cutting operational costs by 15%.
- Third Party Risk Management: Conducted vendor security assessments for 50+ vendors, improving compliance scores by 25% year-over-year.
- Cybersecurity Awareness and Training: Directed company-wide security training (2,500+ employees), decreasing phishing susceptibility by 50% (measured via mock attacks). Designed tabletop exercises for C-suite, enabling faster crisis decision-making during a 2023 ransomware simulation.
- Splunk SIEM Integration: Supported the onboarding of 150+ network devices to Splunk, enabling real-time threat detection and reducing mean-time-to-detect (MTTD) by 60%.
Project Manager
Xtremax
11.2020 - 07.2021
- Bill Aggregator System for Monetary Authority of Singapore (MAS): Led end-to-end implementation of an automated invoice consolidation platform that processed 5,000+ monthly invoices from 15+ external billing sources, reducing manual effort by 40%.
Integrated with government financial systems to enable real-time collections tracking, improving agency-wide efficiency by 30%. - e-Payment Gateway Development: Designed and deployed an online payment service connected to eNets gateway, handling $8M+ in monthly transactions for MAS.
Reduced payment processing errors by 25% through automated validation checks. - Cybersecurity Compliance: Managed Vulnerability Assessment & Penetration Testing (VAPT) for new systems, resolving 50+ critical vulnerabilities before launch.
Change Management Manager
Apple
12.2018 - 08.2019
- China VAT Reduction Implementation: Led cross-functional rollout of 3.5% VAT rate reduction across Apple’s $10B+ China revenue streams (Retail, Online, AppleCare), ensuring 100% compliance ahead of regulatory deadline.
- Electronic Fapiao (e-Invoice) System: Spearheaded digital invoice implementation for 45 China retail stores.
Project Manager
Principal Financial Group
06.2017 - 12.2018
- MPF e-Contribution System Revamp: Led end-to-end modernization of Hong Kong’s Mandatory Provident Fund (MPF) online portal, serving 500K+ members, reducing contribution processing time by 40%. Integrated automated validation checks, cutting employer submission errors by 35% and improving regulatory reporting accuracy.
- Anti-Money Laundering (AML) Compliance: Implemented FICO Siron™ KYC/AML system after competitive RFP process, reducing false positives by 50% vs. legacy tools. Automated screening of 200K+ customer records against Dow Jones sanctions lists, ensuring 100% compliance with MPFA regulations.
IT Business Analyst
South China Group
11.2014 - 09.2016
- Sun Accounting System Implementation: Led requirements gathering and vendor selection for a new group-wide financial accounting system (Sun Accounting), serving 200+ users across 5 business units. Reduced month-end closing time by 30% through automated journal entries and reconciliation workflows.
- Securities Commission Process Automation: Redesigned commissions calculation for Securities & Commodities Division, eliminating 15+ manual Excel workflows. Developed interfaces between trading systems and payroll, reducing processing errors by 45%. Embedded role-based access controls (RBAC) in financial systems, limiting data exposure by department.
Senior Peoplesoft Consultant
CBRE
06.2013 - 07.2014
- GL-AR-BI reconciliations: Identified and resolved $4.3M in accounting discrepancies. Led UAT for 15+ system enhancements, reducing month-end closing time by 25% through automated reconciliation.
- Stakeholder-Driven Solutions: Translated complex finance requirements into 50+ functional design documents, acting as key liaison between Finance and IT teams.
- Production Support Leadership: Resolved 120+ critical tickets (Priority 1/2) with 99% SLA compliance, including:
Fixed intercompany billing errors affecting 8 regional offices
Patched tax calculation bugs preventing HK$15M in invoice generation.
Business Analyst
Florens Container Services
05.2004 - 10.2012
- Steering Committee Strategist: As IT representative to C-suite, shaped annual $2M+ IT investment roadmap and secured approval for 15+ automation initiatives that reduced operational costs by 18% YoY
- End-to-End Process Automation:
Designed and deployed ERP-integrated reconciliation system that automated matching of 20,000+ monthly container records from 30+ global depots, eliminating 1,600 manual hours/month. - Built automated accrual journal engine that reduced month-end closing time from 7 days to 2.5 days (65% improvement).
- Designed and built a program to receive email flat file attachments in CSV format from depots and perform reconciliation with database records, greatly increasing the efficiency of performing the checks.
Peoplesoft Functional Consultant
IBM
02.2003 - 10.2003
- Project – Upgrade of Peoplesoft Financials system(NFS) of Ministry of Finance(Singapore) Accountant-General’s Department(AGD) from v6.0 to v8.4
Analyst Programmer
Accenture
09.2000 - 01.2003
- Worked at several Singapore Government client sites supporting their Peoplesoft systems, clients include Productivity and Standards Board(PSB), Agri-Food & Veterinary Authority of Singapore(AVA), Health Sciences Authority(HSA)
- Project – Upgrade of Peoplesoft Financials system of PSB from v7.0 to v7.5
Education
Bachelor of Engineering - Electrical
National University of Singapore
Raffles Junior College
Raffles Institution
Skills
- Cybersecurity: NIST/ISO27001 Compliance Vendor Risk Assessments Security Awareness Training
- Project Management: Agile/Scrum Budget Control ($1M) ERP Implementations
- Technical: Splunk/SIEM Cloud Security SAP/Peoplesoft
Certification
- Certified Information Systems Security Professional (CISSP)
- Project Management Professional (PMP)
- ScrumMaster Certified (SMC)
Languages
English
Chinese
Timeline
Project Manager
Sony Electronics
07.2021 - Current
Project Manager
Xtremax
11.2020 - 07.2021
Change Management Manager
Apple
12.2018 - 08.2019
Project Manager
Principal Financial Group
06.2017 - 12.2018
IT Business Analyst
South China Group
11.2014 - 09.2016
Senior Peoplesoft Consultant
CBRE
06.2013 - 07.2014
Business Analyst
Florens Container Services
05.2004 - 10.2012
Peoplesoft Functional Consultant
IBM
02.2003 - 10.2003
Analyst Programmer
Accenture
09.2000 - 01.2003
Bachelor of Engineering - Electrical
National University of Singapore
Raffles Junior College
Raffles Institution
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