Summary
Overview
Work History
Education
Skills
PERSONAL PARTICULARS
LAST DRAWN SALARY
NOTICE PERIOD
Timeline
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Melody Teo May Sze

Melody Teo May Sze

Singapore

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

HR Assistant

Fratelli Cosulich Bunkers (S) Pte Ltd
10.2024 - Current
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Organized new employee orientation schedules for new hires.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Updated and maintained employee attendance records.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Set up orientations and initial training for new employees.
  • Participated in recruitment and selection process for new hires.
  • Conducted exit interviews with terminated employees.
  • Created job descriptions on boards for vacant jobs.
  • Developed and maintained HR policies and procedures.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Compiled employee records from individual departments to maintain central files.
  • Helped employees register for benefits programs using online portals.
  • Participated in job fairs to recruit new talent.
  • Process and verify employee expense claims in accordance with company policies, ensuring accuracy and timely reimbursement.

Receptionist

Fratelli Cosulich Bunkers (S) Pte Ltd
02.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted with planning office events and meetings for smooth execution.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
  • Organized, maintained and updated information in computer databases.

Service Contract Officer

RICOH (SINGAPORE) PTE LTD
08.2018 - Current
  • Provide administrative support to Directors, Manager and Operation Team.
  • Set up contract in system.
  • Data entry for all transactions.
  • Provide customer service support.
  • Handle contract related queries received via emails, phone calls and walk-in.

Admin Assistant

LUXUR HOME PTE LTD
01.2015 - 01.2017
  • Provide administrative support to Directors, Manager and Operation Team.
  • Prepare quotations, invoices, delivery orders, purchase orders.
  • Handle queries received via emails, phone calls and walk-in.
  • Provide customer service support for walk-in customers.

Admin Assistant

NEW KOAT PTE LTD
01.2012 - 01.2014
  • Provide administrative support to Directors, Managers and Operation Team.
  • Prepare quotations, invoices, delivery orders, purchase orders.
  • Handle queries received via emails, phone calls and walk-in.
  • Provide customer service support for walk-in customers.

Education

Diploma - Business Administration

Kaplan Singapore
01.2021

SPM - Equivalent to GCE ‘O’ Levels

SMK Convent
01.2011

Skills

  • Well versed in Microsoft Excel, Words, Powerpoint
  • Fast learner, good memory and hardworking
  • Office administration
  • Maintaining files
  • Employee relations
  • Human resources administration
  • Team player
  • Administrative skills
  • Human resources support
  • Communication management
  • Recruitment
  • Employee onboarding

PERSONAL PARTICULARS

English, Mandarin, Malay, & Hokkien

LAST DRAWN SALARY

$3,800.00

NOTICE PERIOD

1 month.

Timeline

HR Assistant

Fratelli Cosulich Bunkers (S) Pte Ltd
10.2024 - Current

Receptionist

Fratelli Cosulich Bunkers (S) Pte Ltd
02.2022 - Current

Service Contract Officer

RICOH (SINGAPORE) PTE LTD
08.2018 - Current

Admin Assistant

LUXUR HOME PTE LTD
01.2015 - 01.2017

Admin Assistant

NEW KOAT PTE LTD
01.2012 - 01.2014

SPM - Equivalent to GCE ‘O’ Levels

SMK Convent

Diploma - Business Administration

Kaplan Singapore

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Melody Teo May Sze