Summary
Customer Service Representatives dedicated to providing quality service for customer satisfaction. Proven ability to build and maintain good communications and relationships with customers. Dedicated to identifying customer needs and providing effective solutions to all problems. Excellent interpersonal communication skills with a focus on guest satisfaction when interacting with customers. Good time management skills combined with knowledge of the customer service industry. The people are friendly, hardworking, and like learning new things, I am very ready to join the team.
Overview
2
2
years of professional experience
Work History
Waiters
Kafe KEDO, Bandung
07.2019 - 09.2019
- Greeted customers in a friendly and professional manner
- Welcoming new costemers, discussing menus and taking customers orders as well as ensuring the cleanliness of tables so that they remain clean and comfortable for customer
- handled customercomplaints calmly and profesionally, resolving costemers issues in a timely manner
- learned and followed all store policies and procedures ,resulting in fewer mistakes and improve customer service
Nursing Home Volunteer
Yayasan Panti Jompo Bandung
01.2018 - 08.2018
- washed and ironed clothes, linens and other house hold items, ensuring a neat and orderly home
- Cleaned and disinfected bathroom and kitchen surfaces,resulting in a healthier and more hygienic home
- washed dishes,utensils and other kitchen items, ensuring a clean hygienic kitchen
- bathing and feeding the patiend also ensures the patient's health
Education
Undergraduated -
11.2024
Airline Staff - Airline Staff
03.2020
High School Diploma -
06.2019
Skills
- Food spoilage prevention
- Dining area maintenance
- Food safety understanding
- Customer Service
- Hospitality service expertise
Languages
English
Elementary (A2)
Timeline
Waiters - Kafe KEDO, Bandung
07.2019 - 09.2019
Nursing Home Volunteer - Yayasan Panti Jompo Bandung
01.2018 - 08.2018
STIBA Satya Widya Surabaya - Undergraduated,
NASA, National Aviation - Airline Staff, Airline Staff
Hidup Baru Hight School - High School Diploma,
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