Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melinda Lim

Singapore

Summary

Accomplished Senior Executive Assistant at Citibank, N.A, adept in office administration. Handled scheduling for the executive's calendar and prepared meeting agendas and materials. Demonstrates exceptional file management and calendar management skills, contributing to streamlined operations. Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy. Managing daily administrative support tasks and operations in the banking industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker. Driven and resourceful administrative assisting with the work of high-achieving executives. Successfully manages high-volume workloads in rapidly changing environments. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings, and providing customer assistance. Hardworking and focused administrative professional offering excellent communication, planning, and prioritization skills demonstrated through 27 years of performance.

Overview

29
29
years of professional experience

Work History

Secretary to Sales Director

Berger Paints Singapore Pte Ltd
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction
  • Coordinated and booked airfare, hotel, and ground transportation and prepared itinerary to facilitate successful trips.

Administrative Assistant

Chong Lee Leong Seng Co Pte Ltd
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Senior executive Assistant

Citibank, NA
02.1997 - 06.2024
  • Responsible for diary management and scheduling meetings and prepared meeting agenda and materials
  • Coordinated and booked airfare, hotel, and ground transportation and prepared itinerary to facilitate successful trips
  • Prepare internal/external correspondence in addition to maintaining, answering, and routing correspondence not requiring the manager’s attention
  • Assist the CCCO in inputting the Regulatory Exam Tracking
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction
  • Plan and provide logistics support to all Executive Management visits
  • Supports communication activities for the ICRM location including managing logistics for Town Halls and location-wide or team events and setting up Zoom meetings
  • Update of Executive committee meeting’s material and minutes in shared drives
  • Perform general administrative activities for ICRM, such as: Administrative support for Team Leaders and employees as required by CCCO
  • Coordinating onboarding activity in relation to new joiners and co-source staff
  • Assist with staff off-boarding administrative matters
  • Leading logistical arrangements for staff training courses held in the location
  • Administering filing systems and physical records management
  • Managing necessary office supplies and making requests through Marketplace /P2P
  • Assisting in the handling of corporate credit cards
  • Trouble shooting / or escalate office administrative issues.

Executive Secretary

Relectronic-Remech (S) Pte Ltd
03.1995 - 01.1997
  • Assist the Regional Director and General Manager with marketing seminars around the region
  • Daily coordination and planning
  • Prioritize activities and deadlines
  • Arrange travel arrangements and appointments for the Regional Director and General Manager
  • Assist the Regional Director and General Manager with typing of administrative documents (reports, faxes, letters, etc)
  • Co-ordinate with Head Office on various matters, as directed by Regional Director, liaise with various branch offices and Country Managers, on behalf of Regional Directors and General Manager
  • Provide a second point of contact (in addition to the Regional Director and General Manager) for the company's clients seeking to contact them
  • Share the client liaison workload with the Regional Director and General Manager
  • Increase the number of personal relationships existing between personnel in our company and Asian clients, which will aid business continuity in the event of the relocation of the Regional Director
  • Enhanced executive productivity by efficiently managing schedules and appointments
  • Liaise with clients concerning inquiries, jobs in progress, payments
  • Manage the preparation of standard marketing materials
  • Managing and updating the company's contact management database.

Education

Certificate -

Diploma in Administrative Procedures and Support in the Office -

05.2024

GCE 'O' Level -

New Town Secondary School
01.1983

PSLE -

Jervois East Primary School
01.1978

Skills

  • Proven key successful job performance and meeting deadlines efficiently, resolving problems independently, and using initiatives to improve processes Willingness to work above and beyond the call of duty
  • Calendar Management
  • Appointment Scheduling
  • Office Administration
  • Full Secretarial and Administrative Support
  • Good command of English Mandarin and Malay Language
  • Meeting Coordination
  • Travel Planning and Arrangements
  • Expense Claims Submission
  • File Management Keyboarding Skills
  • Computer Literacy: Microsoft Office - Word, PowerPoint and Excel

Timeline

Senior executive Assistant

Citibank, NA
02.1997 - 06.2024

Executive Secretary

Relectronic-Remech (S) Pte Ltd
03.1995 - 01.1997

Secretary to Sales Director

Berger Paints Singapore Pte Ltd

Administrative Assistant

Chong Lee Leong Seng Co Pte Ltd

Certificate -

Diploma in Administrative Procedures and Support in the Office -

GCE 'O' Level -

New Town Secondary School

PSLE -

Jervois East Primary School
Melinda Lim