Mei Mei Foo
Summary
Proven track record in enhancing passenger safety and driving experience, demonstrated during tenure at Family Chauffeurs. Leveraged punctuality and flexibility to meet diverse client needs, achieving high levels of satisfaction. Expert in traffic laws and defensive driving, ensuring safe and efficient transportation. Excelled in client relationship management, significantly contributing to company reputation. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Personal Car Driver
Family Chauffeurs
04.2022 - 05.2024
- Coordinated closely with clients to accommodate special requests, demonstrating flexibility and adaptability in meeting their needs.
- Ensured passenger safety by strictly adhering to traffic rules and regulations.
- Maintained a clean and comfortable vehicle, creating a pleasant driving experience for clients.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Delivered passengers to destinations safely and on time.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Drove kids to school and after school and tution center and drove Lady Bosses to their require distination .
Insurance Claims Specialist
Forza Autohauz Workshop
08.2018 - 02.2022
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
- Boosted company reputation by delivering exceptional customer service during claim investigations and settlements.
- Claim an accident reports for client and personal injury claims as well, beside doing claims for client our job scope provide servicing vehicle for client .
Wholesale Distributor
Golden Harvest Seafood
01.2008 - 01.2017
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Utilized advanced analytics tools to identify patterns in customer purchasing habits and adjust inventory levels accordingly.
- Improved cash flow management by closely monitoring accounts receivable and payable balances as well as securing favorable credit terms from suppliers.
- Developed an effective employee training program that ensured staff members were knowledgeable about industry best practices as well as company policies.
- Provided exceptional customer service, resolving issues promptly and maintaining high levels of client satisfaction.
Education
CUSTOMER SERVICES COORDINATOR -
CIVIL AVIATION AUTHORITY OF SINGAPORE
SINGAPORE CHANGI AIRPORT 08.1988
High School Diploma -
PASIR RIS SECONDARY SCHOOL
TAMPINES12.1987
Skills
- Punctuality
- Flexibility
- Traffic laws knowledge
- Defensive Driving
- Safe Driving Practices
- Valid Driver's License
- Clean Driving Record
- Safety Protocols
Additional Information
I loves kids and able to get along with kids and loves to meet people .I would love to learn things that come along my way in my jobs and improve my general knowledge and skill in whatever trade i am in.
Languages
Chinese (Mandarin)
Elementary (A2)
English
Upper intermediate (B2)
Malay
Elementary (A2)
Timeline
Personal Car Driver
Family Chauffeurs
04.2022 - 05.2024
Insurance Claims Specialist
Forza Autohauz Workshop
08.2018 - 02.2022
Wholesale Distributor
Golden Harvest Seafood
01.2008 - 01.2017
CUSTOMER SERVICES COORDINATOR -
CIVIL AVIATION AUTHORITY OF SINGAPORE
High School Diploma -
PASIR RIS SECONDARY SCHOOL
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