Meiling Cui

Roles & Responsibilities

• Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
• Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
• Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
• Cultivated strong relationships with stakeholders, ensuring effective collaboration on joint projects and initiatives.
• Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
• Delivered engaging presentations to stakeholders at all levels, effectively communicating complex information in a clear and concise manner.
• Developed comprehensive project plans, resulting in successful on-time delivery of multiple programs.
• Mentored junior staff members, contributing to their professional growth and fostering a positive work environment.

Recent achievements

• I led a compliance-related program that involved collaboration with cross-functional teams, which successfully reduced malicious activities from an average of 1,000 per month to zero.
• Additionally, I spearheaded a program focused on product, process, and team changes, which improved case handling accuracy from 80% to 95%.
• Furthermore, I initiated PMO capacity management using Airtable, which increased visibility into team utilization, identified resource gaps, and efficiently resolved resource issues for high-priority projects.