Meigalah Batumalay
Summary
Driven and meticulous Housekeeping Room Attendant with a proven track record at HOSPITALITY RESOURCES SOLUTIONS, enhancing guest satisfaction through exceptional room cleanliness and efficient amenity replenishment. Skilled in advanced cleaning techniques and stain removal, coupled with outstanding communication abilities, ensuring 20% improvement in guest service ratings.
Overview
1
1
year of professional experience
Work History
Housekeeping Room Attendant
HOSPITALITY RESOURCES SOLUTIONS
02.2024 - Current
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
SEK MEN DATO SEDIA RAJA REMBAU NEGER SEMBILAN
Skills
- Bathroom maintenance
- Carpet cleaning
- Vacuuming and sweeping
- Folding clean laundry
- Dusting surfaces
- Dusting furniture
- Customer service-focused
- Cleaning techniques
- Vacuuming carpets
- Chemical Handling
- Cleaning bathrooms
- Stain Removal
- Guest Relations
- Mopping floors
- Housekeeping
- Guest Service and Support
- Self Motivation
- Excellent Communication
Languages
English bahasa Malaysia Tamil
Upper intermediate (B2)
Timeline
Housekeeping Room Attendant
HOSPITALITY RESOURCES SOLUTIONS
02.2024 - Current
SEK MEN DATO SEDIA RAJA REMBAU NEGER SEMBILAN
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