Hi, I’m
Meghan Yee Wenfei
Singapore
Summary
I am innovative problem-solver who enjoys coming up with plausible solutions, resolving issues at the workplace. Eager to meet challenges and am quick to learn new skills and assimilate new concepts. Willingness to travel across the globe for employment opportunities.
Retail professional with solid background in customer service and store management. Known for enhancing shopping experience and streamlining daily operations. Valued team player with focus on collaboration and flexibility to adapt to changing needs. Strong in communication and problem-solving, consistently contributing to store success.
Diligent [Desired Position] with comprehensive retail experience, ensuring high levels of customer satisfaction and efficient store operations. Proven track record of improving sales through exceptional product knowledge and personalized customer service. Demonstrated ability in inventory management and teamwork, fostering collaborative and productive work environment.
Overview
6
years of professional experience
Work History
Retail Worker
01.2020 - Current
Job overview
- I have been helping out in a family owned business since young and has been working with customers in retail since young
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Resolved customer complaints professionally, fostering positive relationships and retention.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Answered questions about store policies and addressed customer concerns.
Aviation Security Officer
11.2023 - 06.2024
Job overview
- Monitored passenger screening processes to ensure compliance with aviation security regulations.
- Developed security awareness programs for employees, promoting vigilance and adherence to safety standards.
- Analyzed incident reports to identify trends and recommend improvements in security measures and protocols.
- Enhanced airport security by conducting thorough screenings and inspections of passengers, baggage, and cargo.
- Assisted in the prevention of unauthorized access to restricted areas through effective implementation of access control procedures.
- Improved overall airport safety by promptly addressing any security-related concerns raised by staff or passengers.
- Maintained accurate records of daily activities, incidents, and noteworthy observations for submission to management for review.
Education
ITE Collage East
Higher NITEC from Electrical Engineering
01.2022
Temasek Secondary
GCE O Level from Chinese
01.2020
Temasek Secondary
GCE NA Level
01.2020
Tao Nan Primary School
PSLE
01.2017
Skills
- Adobe Photoshop CS6
- Inkscape
- Microsoft Office Programme
- Auto CAD
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
Accomplishments
- 2018: Top in Class for Visual Arts
- 2018: Member of Canoeing Team, C Girls Champion
- 2011: Class Monitor for Primary 1
Language Abilities
English: Written and Spoken (Advanced)
Mandarin: Written and Spoken (Intermediate)
Cantonese: Spoken (Intermediate)
Timeline
Aviation Security Officer
11.2023 - 06.2024
Retail Worker
01.2020 - Current
Temasek Secondary
GCE O Level from Chinese
Temasek Secondary
GCE NA Level
Tao Nan Primary School
PSLE
ITE Collage East
Higher NITEC from Electrical Engineering
References
Ng Ting, Hsiang, Programme Chair, ng_ting_hsiang@rp.edu.sg, 6510 3000, School Of Technology For Arts | Republic Polytechnic
CCA
2017-2020: Canoeing
Date of Availability
Immediate
Expected Salary
S$1500.00 per month
Programming
I enjoy programming games that i play