Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MEENU VARMA

Gurgaon

Summary

  • A versatile tech enthusiast with over 6 years of experience in corporate IT management, server administration, business stakeholder management, and automation administration.
  • Collaborated with key stakeholders to create executable plans to ensure the accomplishment of long-term goals.
  • Have achieved considerable success throughout my professional journey, and I have always loved taking on challenges that are new and ahead of their curve.
  • Have contributed to the successful deployment of an IT asset management ecosystem for one of the largest asset management companies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

SOFTWARE DEVELOPER I

Stefanini (Blackrock)
06.2024 - Current
  • An Automation enthusiast with experience in IT and in administration of automation tools such as Blue Prism
  • Worked on multiple Blue Prism Automation (Robotic Process Automation) projects for GIO Team achieving ROI savings for the team.
  • Redeveloped multiple processes to keep the business running.
  • Maintained the infrastructure of the application as part of DevOps
  • Monitor control room to keep the automations running
  • Developed a couple of PowerShell scripts as well for Blue Prism VDIs
  • Did regular Stakeholder communication for requirement gathering and maintaining the efficiency of projects.
  • Prepared project plans and workflows for the projects.

SYSTEM ENGINEER II

ITC Infotech(Blackrock)
06.2021 - 05.2024
  • Assisted clients in setting up Automation Centre of Excellence from Infrastructure stand-point.
  • Well versed in PowerShell,
  • App administration, 3-tier Architecture
  • Training and mentoring people joining the team
  • Created detailed documentations, including Knowledge base, SOP’s & runbooks
  • Part of LCM Project where I Migrated the machines including VM and physical machines.
  • Global Inventory Management
  • Working on the requests and incidents through incident management tools like ServiceNow.
  • Using ControlUp for monitoring the performance of machines and apps.
  • Hands-on Experience in SCCM, JAMF environment, Intune environment.
  • Proactively handle outages and coordinate with different teams to ensure they are resolved and RCA provided by the team.
  • Actively interact with Business units to understand their requirements and provide effective solutions to improve their productivity.

ANALIST

FUJITSU CONSULTING PVT. LTD
03.2018 - 01.2020
  • Providing support through on-call services to the RBS users.
  • Troubleshooting and resolving issues related to software and hardware on Desktop and portable computers (Laptop).
  • Identifying issues related to hardware on computer via performing specific hardware diagnostics and providing resolution accordingly.
  • Providing resolution for network issues like internet connectivity over wired and wireless networks.
  • Working on the requests and incidents through incident management tools like ServiceNow and Remedy.
  • Troubleshooting and resolving the incidents within our scope.
  • Installation, configuration, supporting RBS applications and general applications. Providing Remote Support to Users of RBS.
  • Managing vendors and escalating the issue related to the concerned team.
  • RSA Securid configuration and troubleshooting.
  • Configuring, allocating and checking for issues related to VHD’s

Education

Master Of Computer Application -

Kanya Gurukul Campus
Dehradun, Uttarakhand
10-2017

BSC - Information Tecnology

B.R.D Collage
Roorkee, Uttarakhand
08-2014

Skills

  • Blue Prism
  • Robotic process automation
  • PowerShell
  • ServiceNow
  • vSphere
  • ControlUp
  • Desktop director
  • Intune
  • Incident management
  • IT infrastructure management
  • Stakeholder management
  • Global technology support
  • Monitoring & Reporting

Certification

  • Blue Prism Foundation Training and Certificate
  • Jamf Certified Associate certification for Jamf Pro, 11/06/23

Timeline

SOFTWARE DEVELOPER I

Stefanini (Blackrock)
06.2024 - Current

SYSTEM ENGINEER II

ITC Infotech(Blackrock)
06.2021 - 05.2024

ANALIST

FUJITSU CONSULTING PVT. LTD
03.2018 - 01.2020

Master Of Computer Application -

Kanya Gurukul Campus

BSC - Information Tecnology

B.R.D Collage

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