Mee Lin Ling

Work History

Kate Spade

Singapore

04.2024 - Current

Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Strengthened communication skills through regular interactions with others.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Engaged with customers to effectively build rapport and lasting relationships.

Pedro Group Ptd Ltd

08.2022 - 03.2024

Attended to customers' requests, enquiry and service related matters and provided advise and recommendation to customers using your organization's products. - Performed point of sales order processing and ensure accuracy of transactions. - Plus-sell products as often as possible. - Dealt with any queries or complaints from customers. - Make sure daily and monthly sales targets are met. - Maintained an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements. - Learned about your organization's products or services and keeping up to date with changes by Microsoft Sharepoint. - Assisted with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock.

Beauty Edge Pte Ltd

02.2021 - 08.2022

Provided all the needed information on promoted products and services. - Assisted customers in finding the suitable product they are looking for. - Provided advice and guidance on product selection to customers. - Built lasting relationships with customers by contacting them to follow up on purchases, suggested purchase options and invited them to upcoming promotion events. - Consistently seek new product knowledge as well as competitor products to act as an expert for the customer. - Arranged merchandise to look tidy and attractive to customers. - Disseminated product samples to customers. - Engaged with customer and discover their wants and needs. - Submitted daily sales report through the company sales app.

Gangnam Story PTE LTD

11.2020 - 02.2021

Provided excellent wait service to ensure satisfaction. - Took customer orders and delivered food and beverages. - Made menu recommendations, answered questions and shared additional information with restaurant patrons. - Prepared tables by setting up linens, silverware and glasses. - Informed customers about the day's specials. - Up-sell additional products when appropriate. - Took accurate food and drinks orders, using a POS ordering software ,order slips or by memorization.

PUSAT PERKEMBANGAN MINDA BESTARI

04.2018 - 01.2020

Adapted guidance plans for children. - Aided in a culture of constant learning and teamwork. - Carried out proper action for the protection of children. - Carried out teaching and learning plans to meet the diverse needs of children. - Designed quality learning environments. - Engaged children via a specific curriculum and the use of proper teaching methods. - Followed health, safety, nutritional, hygiene standards and rules. - Guided colleagues to take part in constant learning and reflective practices.