MEEI LING TAN

• Responsible for leading local/regional infrastructure projects end-to-end, using structured project management methodology
• Regularly communicated with stakeholders to provide project updates, address concerns, and solicit feedback, ensuring alignment with project objectives
• Implemented project management best practices and methodologies to optimize project performance and ensure the delivery of high-quality results
• Conducted post-project evaluations to assess performance, capture lessons learned, and identify opportunities for process improvement.

• Managed the entire project lifecycle, from initiation to closure, using Waterfall/Agile/Scrum methodologies
• Developed project documentation (budget, business case and executive summary) and participated in Project Approval Board to get approval for all phases of the project
• Collaborated closely with stakeholders from various regions to comprehensively understand project requirements and expectations.
• Achieved timely project completions by closely monitoring milestones, deadlines, and resource allocation.

• Drive innovation and work to replace local stand-alone or obsolete IT solutions with global solutions
• Ensure service-related issues, escalated by the Business Customer/Business Partners or other IT functions are managed through to resolution
• Focus stakeholder satisfaction, proactively seeking feedback and taking necessary actions to their concerns.

• Defines project requirements by identifying project milestones, phases, and elements
• Builds and sustains effective communications with all the stakeholders in the company towards the goal of maximum client satisfaction
• Ensure that all projects are delivered on time, within scope and within budget.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Provide support for network related issues to minimal disruption to business operation.

Lead and manage a team of network engineers, providing guidance, support, and professional development opportunities.

Stay on the latest network technologies to enhance network infrastructure.

Ensure network operation and security are comply with relevant regulations.

Manage vendor, network budget and project delivery.

• Oversaw cross-functional projects, ensuring timely completion while adhering to strict budget constraints.

• Subject Matter Expert (SME) in Unified Communications (UC) technologies, providing network solutions and operational support
• Collaborate with country IT teams to deploy and support network services, ensuring secure and scalable connectivity
• Manage vendor and service provider including negotiating contract to ensure SLAs are met.

• Network post-sales engineer supporting network related project.

• Responsible for providing daily operational support and project support for the entire IT infrastructure, including network data, voice, security, and optimization.

• Network Specialist providing Level 1 operational support in a 24x7 Global Network Operations environment.