Hi, I’m
Md Zulfiqur Alam
Manager International Sales
Shahjadpur,13
Summary
Adept at spearheading international marketing initiatives and driving operational excellence, I significantly enhanced customer satisfaction and revenue growth at Petromax Grease & Lubricants Industries FZC. My strategic planning and team leadership skills have consistently fostered high-performing teams and improved business efficiency, positioning me as a dynamic leader in competitive markets.
Overview
17
years of professional experience
Work History
Petromax Grease & Lubricants Industries FZC
Manager International Sales
01.2017 - 07.2022
Job overview
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
- Launched new products and services with thorough market research, leading to increased revenue growth.
North Star Canadian Grease & Lubricants FZC
Director International Sales
01.2014 - 01.2016
Job overview
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Worked closely with organizational leadership and the board of directors to guide operational strategy.
Gulf Worldwide FZC
Manager South East & Africa
07.2012 - 06.2014
Job overview
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
Lubechem International Industry
Area Manager South Asia, South East Asia & Africa
02.2010 - 01.2012
Job overview
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
RV Group of Industries
Manager Sales & Marketing
03.2005 - 06.2009
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
University of RajshahiRajshahi, Bangladesh
Master of Arts from Social Sciences
04.2001
Skills
Team Leadership
Languages
English
Advanced (C1)
Bengali
Advanced (C1)
Hindi
Intermediate (B1)
Timeline
Manager International Sales
Petromax Grease & Lubricants Industries FZC
01.2017 - 07.2022
Director International Sales
North Star Canadian Grease & Lubricants FZC
01.2014 - 01.2016
Manager South East & Africa
Gulf Worldwide FZC
07.2012 - 06.2014
Area Manager South Asia, South East Asia & Africa
Lubechem International Industry
02.2010 - 01.2012
Manager Sales & Marketing
RV Group of Industries
03.2005 - 06.2009
University of Rajshahi
Master of Arts from Social Sciences
04.2001
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