MOHAMAD HAYRIE BIN MOHD SAID
Summary
Dynamic operations specialist with a proven track record at Motorway Car Rentals Pte Ltd, excelling in fleet management and customer service. Expert in optimizing delivery processes and enhancing team performance, resulting in improved operational efficiency and heightened customer satisfaction. Committed to safety compliance and fostering a collaborative work environment.
Overview
2026
2026
years of professional experience
Work History
Driver
Hamzah Ismail Mutton Supplier
09.2024 - 06.2025
- Ensured timely deliveries of products to clients, maintaining high customer satisfaction.
- Inspected vehicles for safety and compliance before each trip to minimize risks.
- Coordinated with warehouse staff to optimize loading processes and enhance efficiency.
- Maintained accurate logbooks detailing mileage, fuel consumption, and delivery schedules.
- Responded promptly to customer inquiries regarding delivery status and service issues.
Fleet Controller
Motorway Car Rentals Pte Ltd
04.2022 - 06.2024
- Managed fleet maintenance schedules to ensure optimal vehicle performance and reduce downtime.
- Coordinated vehicle dispatch operations to enhance efficiency in rental processes.
- Implemented tracking systems for real-time monitoring of fleet status and availability.
- Analyzed rental trends to optimize fleet size and composition based on customer demand.
- Worked with drivers, customers and company personnel to resolve service issues, routing and planning and mechanical problems.
- Increased driver satisfaction through the implementation of fair incentive programs that rewarded top performers.
- Collaborated with human resources to recruit, train, and retain qualified drivers for the fleet team.
- Managed daily fleet operations to guarantee optimal utilization of resources and minimize downtime.
Student Care Teacher
Ritz Student Care And Learners
2018 - 2022
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered a nurturing environment promoting social, emotional, and cognitive development.
- Collaborated with parents and guardians to enhance child progress and well-being.
- Mentored junior staff in classroom management techniques and instructional strategies.
Operations Manager
Transquest Supplies Pte Ltd
2015 - 2018
- Running the show for cleaning company contract at SMRT CCL4 and CCL5 stations.
- Lead a team of 60 staff.
- Arrange manpower, job schedule and payroll matters.
- Attend meetings with SMRT station staffs for matters pertaining to cleaning and cleaner issues.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Operations Specialist
Motorway Car Rentals Pte Ltd
2011 - 2015
- Streamlined rental operations to enhance customer satisfaction and improve service delivery.
- Developed and implemented process improvements to optimize fleet management efficiency.
- Coordinated logistics for vehicle maintenance, ensuring timely servicing and availability.
- Trained new staff on operational procedures, fostering a culture of teamwork and excellence.
- Led initiatives to reduce operational costs while maintaining high service standards.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
Delivery Driver
Balley Paper Pte Ltd
2008 - 2011
- Delivered photocopy papers efficiently, ensuring timely arrival at customer locations.
- Maintained vehicle cleanliness and performed routine maintenance checks to ensure safety.
- Communicated with controller to coordinate delivery schedules and address issues promptly.
- Resolved customer inquiries and concerns professionally, enhancing overall satisfaction with services provided.
- Delivered photocopy papers to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Education
NITEC - Mechanical Technology
ITE MACPHERSON
07.2003
Skills
Timely deliveries
Vehicle inspections
Safety compliance
Customer service
Fleet management
Team leadership
Operational planning
Timeline
Driver
Hamzah Ismail Mutton Supplier
09.2024 - 06.2025
Fleet Controller
Motorway Car Rentals Pte Ltd
04.2022 - 06.2024
Student Care Teacher
Ritz Student Care And Learners
2018 - 2022
Operations Manager
Transquest Supplies Pte Ltd
2015 - 2018
Operations Specialist
Motorway Car Rentals Pte Ltd
2011 - 2015
Delivery Driver
Balley Paper Pte Ltd
2008 - 2011
NITEC - Mechanical Technology
ITE MACPHERSON