MAZUIN Zien

• Worked closely with Logistics Department for exporting goods regionally via DHL courier services
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Organized and detail-oriented with a strong work ethic.
• Learned and adapted quickly to new technology and software applications.
• Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
• Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
• Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
• Implemented cycle counting program, increasing the frequency of counts without disrupting daily operations or affecting productivity levels.
• Coordinated with quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
• Kept work areas neat, clean and free from debris.
• Prepared and checked outbound shipments for accuracy.
• Picked and packed order items.
• Recorded daily activities for inventory control.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Greeted store customers and discussed needs.
• Updated pricing by changing labels and signage for short-term promotions and final clearances.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.

• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Excellent communication skills, both verbal and written.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend and holiday shifts.
• Identified issues, analyzed information and provided solutions to problems.
• Cultivated interpersonal skills by building positive relationships with others.

• Engaging in upselling and multiple selling
• Providing exceptional customer service with strong product knowledge
• Maintain excellent store presentation with product display
• Being able to create self-planned multiple selling strategies to achieve sales target.
• Created customized marketing materials to increase product awareness
• Engaged customers to communicate key product features
• Demonstrated products to customers to illustrate features, advantages and benefits
• Placed new and existing brand products in competitive retail locations in a fast-paced environment
• Organized and stocked merchandise to keep necessary levels for sales demand
• Communicated product value, quality, and style to educate and entice potential customers
• Monitored customer preferences to determine focus of sales efforts

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.
• Solved customer challenges by offering relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.
• Processed product returns and assisted customers with other selections.

• Worked well in a team setting, providing support and guidance.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Strengthened communication skills through regular interactions with others.
• Resolved problems, improved operations and provided exceptional service.
• Proved successful working within tight deadlines and a fast-paced environment.
• Cultivated interpersonal skills by building positive relationships with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

• Conducts indoors/outdoors photoshoots of different events:

- Wedding

- Birthday

- Product

- Food

- Corporate

- Corporate event

- Fashion

- Portraits

- Family

- Friends

- Couple

- Kids

• Able to work independently
• Maintain great relationships with clients
• Developed and maintained courteous and effective working relationships

• Organized and detail-oriented with a strong work ethic.
• Prepared and packed dried supplements / amenities for Airlines.
• Self-motivated, with a strong sense of personal responsibility.
• Learned and adapted quickly to new technology and software applications.
• Passionate about learning and committed to continual improvement.
• Skilled at working independently and collaboratively in a team environment.
• Worked flexible hours across night, weekend and holiday shifts.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Ability to meet ad-hoc urgent requests for last-minute flights.
• Gained strong leadership skills by managing projects from start to finish.
• Proved successful working within tight deadlines and a fast-paced environment.

ASSISTANT VIDEOGRAPHER (2016 - 2018)

• Liaised with existing clients for video-shoots
• Assisted in video editing with Adobe Photoshop CC 2017
• Maintained as Managing Director's Personal Assistant
• Selected and set up appropriate props, backdrops and lighting
• Completed complex photo shoots at indoor and outdoor venues
• Personal stylist for Singapore Beauty Pageant's (before photoshoot preparation)

PHOTOGRAPHER (2014 - 2018)

• Worked closely with Singapore Beauty Pageants & corporate clients (CEOs & FOUNDER OF COMPANIES)
• Completed complex photo shoots at indoor and outdoor venues
• Conducted photoshoots in Corporate | Fashion for studio & outdoors
• Defined and recommended detailed solutions to capture images
• Planned and prepared for on-location and studio shoots
• Experimented with different lighting effects to deliver unique images
• Arranged appointments for photo & video-shoots sessions to be held in the company's studio
• Worked closely with design team and other professional photographers
• Personal stylist for Singapore Beauty Pageant's (before photoshoot preparation)
• Maintained as Managing Director's Personal Assistant

ASSISTANT EDITOR cum PHOTOGRAPHER (2014 - 2018)

• Liaised with existing clients (CEOs & FOUNDER OF COMPANIES) for editorial meet-ups
• Assisted editors to appointments for official corporate photoshoots
• Maintained as Managing Director's Personal Assistant
• Inspected proofs/proofreads to verify quality and determine needed adjustments and retouches of both photos & articles
• Performed advanced computer processing of images for assignments

ADMIN cum PERSONAL ASSISSTANT (2013 - 2018)

• Managing Director's Personal Assistant
• Handled company's minor admin work (no accounts involved)

• Handled & educated infants

• Conducted photo-shoots for visitors
• Dealt with invoices
• Handled partial logistic services
• Handled minor statement of accounts
• Prepared delivery order documents
• Data entries for finance
• Handled minor admin HR clerical duties
• Receptionist

• Managed space planning from floor plan
• Produced perspective view from proposed layout for client's presentation
• Customer service (enquiries & complaints)
• Staff administration duties (management)
• Administrator (admin clerical work)
• Accounts (finance)
• Cash office operation (cash handling & daily sales)
• Assisted site coordinator & project coordinator on project sites
• Prepared & designed office documents
• Business tying & collaboration with housing agents

• Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases

• Guaranteed top guest experience through customized servicing, identifying and addressing individual needs.
• Restructured store layout to effectively promote specials and seasonal savings, elevating store to top district performer.
• Maintained merchandise and attractive displays to optimize customer experience and promote key brands.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Prioritized helping customers over completing other routine tasks in store.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Achieved role crew model in terms of working attitude and well-groomed personal presentation
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Listened to customer needs and desires to identify and recommend optimal products.

• Prepared and delivered sleek and professional sales presentations to explain product benefits
• Created and perfected various pitch promotions to attract customers toward products
• Identified product features to promote in ad campaign
• Recommended specific product options to meet customer needs

• Manning rides for guests to play at different ride stations in the theme park
• Vigilant and attentive to serious mishaps occurred during rides
• Handled chaotic situation by handling guests' complaints
• Achieved role crew model in terms of working attitude and well-groomed personal presentation