Summary
Overview
Work History
Education
Skills
Timeline
Generic

MAZ AZRALIZA BINTI MOHD AZANI

Summary

Experienced working within several industries have provided me with the knowledge of dealing and communicating locally and globally. Realizing this, I am eager and willing to start from the very beginning to develop myself as a person and be an important asset to any organization I would be affiliated with.

Overview

21
21
years of professional experience

Work History

Corporate Travel Consultant

CWT Singapore
11.2012 - Current
  • Completed accurate reservations for business travelers at point of sale with compliance to client's travel policy.
  • Handles ticket issuance, reissue and refund.
  • Handled sensitive information with professionalism and discretion.
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
  • The only headcount for Low Cost Carrier(LCC) booking.
  • Organized personal trips for individual and family.

Destination Development Senior Executives

Explorer Tourism Network
09.2010 - 06.2011
  • Nature of the company – a ground package wholesaler.
  • Plays a key role in ensuring that clients properly understand the company package and activities involved in the package of choice, as to aid them in making a very informed choice in as far as the client's journey goes.
  • Skilled at working independently and collaboratively in a team environment.

Domestic Sales Executives

IRIS Corporation Berhad
04.2009 - 09.2010
  • In-charged in identification solution and smart devices.
  • Develop and make presentations of company products and services to current and potential clients.
  • Maintain sales activity records and reports.
  • Ensure customer service satisfaction and good client relationship.
  • Participate in sales events.

Golden Lounge Officer

Malaysia Airlines System (MAS)
01.2007 - 01.2009
  • So, called as a “ground stewardess”.
  • As a PA for a day to assist, monitor, handle and take care of Enrich Platinum members or VVIP movement on departure and arrival basis.
  • Proactive and multitasked – to do reception counter management, handle command centre for announcement and the business centre.
  • Experienced to served Rosmah binti Mansor the wife of forme Prime Minister of Malaysia, Najib Razak, Tun Jeanne Abdullah the wife of former Prime Minister of Malaysia, Tun Abdullah Ahmad Badawi and many others VVIPs.

MAS Golden Holidays (Operations)

Malaysia Airlines System (MAS)
01.2002 - 01.2007
  • To verify Passenger Guest List (PGL) and forward to tour operators and hotel for inbound, domestic bookings and Stopover request.
  • To update room allotment and close-out dates for Malaysia hotels.
  • Managed group booking.
  • Experienced as a Tour Leader of overseas trip.

Education

Certificate - Airlines Ticketing/Reservations

TransAir
Kuala Lumpur

Certificate - Airlines Travel Management

TransAir
Kuala Lumpur

Reservation & Ticketing Appreciation Course

MAS Academy
Selangor

No Degree - Business Study

Kolej Yayasan Pelajaran Mara
Bangi, Selangor

Skills

  • High-Volume Environments
  • Excellent Customer Service
  • Travel Knowledge
  • Sales Negotiation

Timeline

Corporate Travel Consultant

CWT Singapore
11.2012 - Current

Destination Development Senior Executives

Explorer Tourism Network
09.2010 - 06.2011

Domestic Sales Executives

IRIS Corporation Berhad
04.2009 - 09.2010

Golden Lounge Officer

Malaysia Airlines System (MAS)
01.2007 - 01.2009

MAS Golden Holidays (Operations)

Malaysia Airlines System (MAS)
01.2002 - 01.2007

Certificate - Airlines Ticketing/Reservations

TransAir

Certificate - Airlines Travel Management

TransAir

Reservation & Ticketing Appreciation Course

MAS Academy

No Degree - Business Study

Kolej Yayasan Pelajaran Mara

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MAZ AZRALIZA BINTI MOHD AZANI