Mayur Shrikant Deshpande
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
1
1
Certification
1
1
Language
Work History
Assistant Vice President
OCBC Bank
08.2021 - Current
- Reduced costs by negotiating vendor contracts and identifying areas for potential savings within department budgets.
- Led cross-functional teams to deliver successful projects on time and within budget, enhancing company reputation in the industry.
- Enhanced application performance by identifying and resolving technical issues in a timely manner.
- Streamlined support processes for improved end-user experience and reduced resolution times.
- Documented procedures for troubleshooting common issues, contributing to a more efficient support process.
- Participated in regular team meetings to discuss ongoing projects, share insights on best practices, and coordinate workload distribution among team members.
- Conducted root cause analysis on recurring incidents to identify opportunities for improvements in application design or support procedures.
- Evaluated vendor-provided solutions against business requirements ensuring optimal product selection based on functionality fitment.
- Used Jira to track, maintain and update trouble tickets.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Performed software application and disaster recovery testing to guarantee business readiness following fail-overs.
- Conducted and supported implementation delivery with client and internal departments.
- Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases.
- Collaborated with developers, analysts and project managers to expedite incident resolutions.
- Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
- Continuously updated technical skills through training sessions, industry certifications, and participation in relevant conferences to provide top-notch support for evolving technologies.
- Advised project teams on best practices for application support, contributing to the success of numerous projects and implementations.
Application Support Analyst
Maybank
12.2019 - 07.2021
- Enhanced application performance by identifying and resolving technical issues in a timely manner.
- Managed incident tracking system, ensuring accurate records and timely follow-ups on outstanding issues.
- Maintained strong relationships with stakeholders by providing exceptional service and communication throughout issue resolution process.
- Developed custom scripts for automating routine tasks resulting in increased efficiency within the team''s daily operations.
- Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
- Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
Senior Software Developer
FinIQ Consulting Pte. Ltd.
06.2010 - 12.2019
- Improved software performance by identifying and resolving bottlenecks in the code.
- Developed scalable applications for efficient data processing and management.
- Enhanced user experience with intuitive interface design and optimized functionality.
- Participated in troubleshooting efforts, efficiently isolating root causes of issues and implementing effective solutions quickly.
- Successfully met tight deadlines under pressure while maintaining a strong focus on quality deliverables throughout all stages of the development process.
- Designed reusable modules that expedited the development process for subsequent projects without sacrificing stability or performance.
- Established clear communication channels between developers, QA testers, and stakeholders resulting in better collaboration leading to faster delivery of key features.
- Developed databases, programs and processes for integration and implementation across enterprise.
- Updated old code bases to modern development standards, improving functionality.
- Discussed issues with team members to provide resolution and apply best practices.
- Developed software for desktop.
- Built databases and table structures for web applications.
- Delivered high-quality code on time by effectively managing project timelines and prioritizing tasks accordingly.
- Go-live onsite support to Thailand, Singapore for various projects.
Education
Bachelor of Science - Computer Science
Lakshmi Narayan Institute Of Technology
Indore07.2008
Skills
Technical Skills
- C, C, VBNet, C#, JavaScript's, CSS, WCF, API, MS SQL Batch Scripting, MS Power Bi
- Technical Support
- Problem-solving abilities
- Issue Resolution Skills
- Knowledge of FX, DCI, Options, Derivatives structured Products
Accomplishments
Organization: FinIQ Consulting (I) pte.ltd.
Profile: Sr. Software Developer
- Collaborated with team of 10 in the development of Foreign Exchange Trading product for the Investment Banks.
- Involved in the development for DCI, FX options and structured financial products.
- Received the award for the Accountability at my first job
Organization: Maybank, Singapore
Profile: Senior Application Support
- Driven and Smoothly Onboarded the 2 projects in 1.5 years (includes- Documentation, testing, Implementation,Support)
Organization: OCBC Bank, Singapore
Profile: Assistant Vice President
- Driven the pCloud migration Project for one of the Trading application(s) with in 2 months.
- I was honored to receive a spot award from business users for providing outstanding support and effort. its truly gratifying to be acknowledged for my hard work and dedication.
Certification
Data Visualization with Power BI.
Languages
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Marathi
Intermediate (B1)
Software
C, C OOPS, WCF, API, NET (VB, C#), MS SQL (2008/2012/2016/2019)
BATCH SCRIPTING
JAVASCRIPT,CSS
FUNCTIONAL KNOWLEDGE OF INVESTMENT PRODUCTS (FX, DCI, DERIVATIVES, OPTIONS)
MS POWER BI
Interests
Listening to Music, like to watch and play sports, Travelling
Timeline
Assistant Vice President
OCBC Bank
08.2021 - Current
Application Support Analyst
Maybank
12.2019 - 07.2021
Senior Software Developer
FinIQ Consulting Pte. Ltd.
06.2010 - 12.2019
Bachelor of Science - Computer Science
Lakshmi Narayan Institute Of Technology
Data Visualization with Power BI.
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