MAYUR SHARMA
Bengaluru
Summary
Analytical Business Analyst with over 6 years of experience handling CPG, E-commerce, Manufacturing Clients. Seeking a challenging role to leverage my skills in identifying business needs and analyzing data.
Overview
9
9
years of professional experience
Work History
Assistant Director
Moody’s Analytics
01.2025 - Current
- Working as a Product Manager focusing on analytics capabilities for industries leading Orbis and Catalyst suite of product.
- Responsible for drawing insights from the vast amount of operational and functional data.
BUSINESS SYSTEMS ANALYST
EPSILON
04.2022 - Current
- Company Overview: Working with Epsilon's market-leading Customer Data Platform (CDP) with CRM programs facilitating multi-channel marketing engagements for Kellogg's
- Onboarded 5 vendors over Epsilon's platform to store promotional data in order to analyze consumer engagement in Canada
- Understand the AS-IS solution and perform requirement elicitation for the TOBE
- Managed real time consumer data, DSAR requests and reference metadata created for promotions
- Created 8-10 BRD/FSD/Source to Target documents and involved in getting the client sign-off
- Prepared 3-4 entity mapping request and response document for APIs and responsible for handing over to QA and Dev team
- Handled more than 100's of marketing campaigns and promotions while supporting customer life cycle operations for API web services
- Assisted 2 major vendors in managing login/registration functionalities for different promotional websites
- Oversee all system maintenance and configuration, including user set up, roles, profiles, groups, workflows, and validation rules etc
- Tested real time APIs using GraphQL and supported web testing by analyzing the logs in CloudWatch
- Built web portal for clients Consumer affairs team to fetch legacy data that helps client audit
- Project 1: Handled E2E integration of Magento - Adobe analytics for RxBar increasing revenue by 25%
- Project 2: Supported split of Kellogg's into Kellanova & WK Kellogg building data separation of snacks and cereals in US/Canada
- Working with Epsilon's market-leading Customer Data Platform (CDP) with CRM programs facilitating multi-channel marketing engagements for Kellogg's
Business Analyst, PowerBI
Tata Consultancy Service Ltd
02.2020 - 03.2022
- Company Overview: Worked with Belgian post group - Radial, an e-commerce order fulfillment solution enabling brands to deliver customer experience
- Served as a liaison between lines of business and the development team
- Developed more than 10 reports on Power BI
- (Data Source: PostgreSQL, excel
- Built & managed Real-time application for B2B client saving 2 days of efforts to track a product
- Elicited business needs, user stories, wire-frames, process flow diagrams
- Formulated more than 20 documents like BRD, FSD for a supply chain/logistics business
- Written/Reviewed Test cases and performed Functional and UAT
- Worked with Belgian post group - Radial, an e-commerce order fulfillment solution enabling brands to deliver customer experience
- Essential Tools/skills: Power BI, JIRA, Confluence, draw.io, SQL, AWS, SDLC
SAP OTC Functional Consultant
Tata Consultancy Services Ltd
07.2018 - 02.2020
- Company Overview: Worked for an automobile client
- Handled order to cash activities
- Involved in Unit Testing, UAT test using real time data in pre-production, troubleshooting, batch jobs, Idoc Processing etc
- Worked for an automobile client
Projects
ICFAI Business School
06.2016 - 09.2017
- DESCRIPTIVE ANALYTICS: Worked on 'Climate Change' (Business Intelligence Analytic Project-MBA) using SPSS tool
- Yearly data 1990-2015 from diversified sites as USDA, OECD, and World Bank
- MARKETING ANALYTICS: Performed Conjoint Analysis to understand the preferences of people regarding new product launch
- PREDICTIVE ANALYTICS: Performed hypothesis testing and logistic regression over 3 lakh dummy data set of a bank
- Includes Identify the problem, prepare the data, analyze the data, visualize insights, and present findings
Research Analyst - Internship
Escorts Agri Machinery
03.2017 - 05.2017
- Monsoon prediction (Worked for 3 months in the treasury department collected online data from sources like IMD etc
- Analyzed monsoon patterns and prepared report of prospective states affecting tractors sales)
Education
MBA - Marketing & Analytics
ICFAI BUSINESS SCHOOL
Hyderabad, TELANGANA02.2018
B. Tech - Mechanical Engineering
Himachal Pradesh Technical University
06.2015
Skills
- SQL
- Power BI
- Agile Software Development
- BRD
- FSD
- Apache HBase
- GraphQL
- JIRA
- Customer Relationship Management
- Application Programming Interface (API)
- Tableau
- Amazon Web Services
- Scrum
- Microsoft Excel
- SoapUI
- Troubleshooting
Timeline
Assistant Director
Moody’s Analytics
01.2025 - Current
BUSINESS SYSTEMS ANALYST
EPSILON
04.2022 - Current
Business Analyst, PowerBI
Tata Consultancy Service Ltd
02.2020 - 03.2022
SAP OTC Functional Consultant
Tata Consultancy Services Ltd
07.2018 - 02.2020
Research Analyst - Internship
Escorts Agri Machinery
03.2017 - 05.2017
Projects
ICFAI Business School
06.2016 - 09.2017
B. Tech - Mechanical Engineering
Himachal Pradesh Technical University
MBA - Marketing & Analytics
ICFAI BUSINESS SCHOOL
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