May Oo Khine @may
Summary
Passionate about Aviation Industry and thriving to seek international experience. With various experience and proficient knowledge of the industry, eager to contribute and give out the best for the team to achieve organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Agent
SATS Airport Gateway Services Singapore
03.2023 - Current
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Utilized different systems like Amadeus, Quick Check In and Angel Lite to provide high level service to passengers and renowned partner airlines like Japan Airlines, Turkish Airlines and so on.
- Collaborated with team members to ensure SOP for check-in counter, boarding gate and other documentation
- Handled challenging situations with calm and professional ways
Load Control and Ramp Operations Officer
Myanmar Airways International(8M)
10.2019 - 09.2022
- Coordinated and supervised team members during loading and unloading processes and ensured all safety protocols are followed
- Achieved Load Control certificate for A320, A319 , Embraer and ATR aircraft types
- Handled CLC position for other airlines
- Prepared load planning and produced correct documentation
Education
Bachelor of Arts - English Language And Literature
Yangon University of Foreign Languages
Yangon , Myanmar02.2013
Diploma - Advanced Business Studies
Yangon University of Economics
Yangon , Myanmar01.2019
Skills
- Coordination
- Adaptable
- Multitasking
- Detail Oriented
- Interpersonal skill
- Receptive
Certification
- Amadeus system for Check-In & Gateboarding
- Turkish Airlines Quick Check-In
- Angel Lite System
- Certified Load Controller for A320, A319, Embraer and ATR
Timeline
Customer Service Agent
SATS Airport Gateway Services Singapore
03.2023 - Current
Load Control and Ramp Operations Officer
Myanmar Airways International(8M)
10.2019 - 09.2022
Bachelor of Arts - English Language And Literature
Yangon University of Foreign Languages
Diploma - Advanced Business Studies
Yangon University of Economics
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