May Ling,Carolyne Tan
Enrolment Officer
Singapore
Summary
Looking into adminstrative support roles or even customer care as i have had past experience in these roles.
Introvert and diligent. Detailed and systematic.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Enrolment Officer
St Engineering Urban Solutions Ltd
09.2022 - Current
- Registration and data entry for officers into company system, followed by printing of cards before tagging information from system into individual cards
Temperature Screener
Persokelly Singapore Ltd
02.2020 - 05.2022
- Covid projects under Persokelly in various locations
- Checking of temperature, safe entry and vaccination status before allowing access into premises
Reservation Officer
Park Avenue Hotel (Rochester Branch)
09.2019 - 02.2020
- Data entry of reservations coming via email from corporate, marine companies and online booking platforms
Front Office Executive
Park 22 Hotel
09.2017 - 02.2018
- Checking in/out of guests, processing reservations from online booking platforms, assisting guests on amenities requests and ad hoc admin duties
Reservation Officer
Hotel 81 Management Group Pte Ltd
07.2016 - 08.2017
- Data entry of reservations coming via email from corporate and marine companies
Reservation Officer
Robertson Quay Hotel
06.2012 - 01.2015
- Data entry of reservations coming from online booking platforms, processing payments for reservations and filing of past bookings
Reservation Officer
Hotel 81 Management Group Pte Ltd
08.2011 - 06.2012
- Data entry of group reservations coming via fax/email from local travel agencies, following up on group reservation status and outstanding payments
Reservation Officer
The Fragrance Hotel Management
03.2011 - 07.2011
- Checking in/out of guests
Sales Coordinator
ACP Office Supplies Pte Ltd
06.2009 - 02.2011
- Providing information on stationeries to customers through emails, phone calls and walk-in
- Preparation of sales invoices for orders and occasional assistance on packing of stationeries for urgent deliveries
Admin Assistant
Michelle Thor & Associates
11.2007 - 06.2009
- Preparation of documents and submission of documents for financial advisors
Centre Supervisor
NCI Leisure Pte Ltd
05.2007 - 10.2007
- Minor servicing of machine error, roster planning, preparation of reports and daily banking transactions
Operation Supervisor
Ken Air Entertainment Services Group Pte Ltd
07.1997 - 01.2002
- Minor servicing of machine error, roster planning, preparation of reports and daily banking transactions
Education
Diploma In Hotel & Accomodations -
Ascott Centre Of Excellence
06.2018 - 01.2019
Higher Nitec In Hospitality Operations - undefined
ITE College West
03.2014 - 09.2015
Skills
Documentation management
Teamwork
Operational efficiency
Planning and coordination
Active listening
Organizational skills
Attention to detail
Control budgets
Personal Information
- Place of Birth: Singapore
- Date of Birth: 01/19/82
- Gender: Female
- Nationality: Singapore
- Driving License: NA
Timeline
Enrolment Officer
St Engineering Urban Solutions Ltd
09.2022 - Current
Temperature Screener
Persokelly Singapore Ltd
02.2020 - 05.2022
Reservation Officer
Park Avenue Hotel (Rochester Branch)
09.2019 - 02.2020
Diploma In Hotel & Accomodations -
Ascott Centre Of Excellence
06.2018 - 01.2019
Front Office Executive
Park 22 Hotel
09.2017 - 02.2018
Reservation Officer
Hotel 81 Management Group Pte Ltd
07.2016 - 08.2017
Higher Nitec In Hospitality Operations - undefined
ITE College West
03.2014 - 09.2015
Reservation Officer
Robertson Quay Hotel
06.2012 - 01.2015
Reservation Officer
Hotel 81 Management Group Pte Ltd
08.2011 - 06.2012
Reservation Officer
The Fragrance Hotel Management
03.2011 - 07.2011
Sales Coordinator
ACP Office Supplies Pte Ltd
06.2009 - 02.2011
Admin Assistant
Michelle Thor & Associates
11.2007 - 06.2009
Centre Supervisor
NCI Leisure Pte Ltd
05.2007 - 10.2007
Operation Supervisor
Ken Air Entertainment Services Group Pte Ltd
07.1997 - 01.2002
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