Maxwell Hinds
Professional Sales Representative
Boynton Beach
Summary
Dedicated professional sales representative with exceptional success in both business-to-business and business-to-consumer sales across multiple industries. Skilled in utilizing data analysis to provide insights into HR initiatives. Possess strong communication and interpersonal skills committed to pursuing best practices related to employee development and retention. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
10
10
years of professional experience
Work History
Operations Manager
Two Twigs Moving Company
06.2025 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Full Cycle Recruiter
Move Up
04.2023 - Current
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Conducted phone interviews to assess applicants’ relevant knowledge, skills, ex and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
- Managed high-volume requisitions promptly to meet client staffing needs efficiently.
- Remote
LTI Operations Manger
Cargobarn
09.2021 - 03.2023
- Worked in a matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Established and administered an annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Devised processes to boost long-term business success and increase profit levels.
- Collaborated with process owners to refine procedures, devise best practices, and correct quality audit findings.
- Managed over 100 customer calls per day. And increased sales by 70%.
- Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
- Negotiated favorable contracts with carriers to reduce transportation costs without compromising service quality or timeliness.
- Full-time
- Remote
Customer Service Sales Manager
Hometown Ticketing
03.2019 - 09.2021
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Implemented upselling techniques to increase average transaction value and drive additional revenue growth.
- Enhanced team performance, providing continuous training and support to new and existing representatives.
- Increased sales revenue by developing and implementing effective sales strategies.
- Full-time
- Remote
Sales Manger
Just Fitness
08.2015 - 09.2019
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
- Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
- Analyzed market trends and competitor offerings, adjusting sales tactics for optimal results.
- Achieved 80% of sales targets by developing integrated advertising and marketing programs.
- Full-time
Education
Bachelor of Arts - Business Administration and Management
Georgia State University
Atlanta, GASkills
- Account Management
- Business Operations
- Business-to-Business Sales
- Business-to-Consumer Sales
- Call Center Experience
- Client Relationship Management
- Communication
- Customer Relationship Management
- Data Analysis
- Data Entry
- Employee Development
Timeline
Operations Manager
Two Twigs Moving Company
06.2025 - Current
Full Cycle Recruiter
Move Up
04.2023 - Current
LTI Operations Manger
Cargobarn
09.2021 - 03.2023
Customer Service Sales Manager
Hometown Ticketing
03.2019 - 09.2021
Sales Manger
Just Fitness
08.2015 - 09.2019
Bachelor of Arts - Business Administration and Management
Georgia State University
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