Maxine Chai
Summary
Hardworking and passionate Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
4
4
years of professional experience
Work History
Auxiliary Police Officer
Cisco
Bedok
04.2022 - 08.2023
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Handled citation and traffic violation paperwork.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Assistant Infant Teacher
Heartyland Infant Care
Bukit Panjang
12.2021 - 02.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Cafe Assistant
Qi Philosophy Cafe
Queenstown
03.2019 - 12.2020
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
Education
N-Level -
Jurongville Secondary School
Jurong East 12.2018
Skills
- Excel Spreadsheets
- Filing
- Typing Proficiency
- Data Collection
- Administrative Support
- Microsoft Office
- Data Entry Documentation
Additional Information
Single
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Auxiliary Police Officer
Cisco
04.2022 - 08.2023
Assistant Infant Teacher
Heartyland Infant Care
12.2021 - 02.2022
Cafe Assistant
Qi Philosophy Cafe
03.2019 - 12.2020
N-Level -
Jurongville Secondary School