Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Maxine Chai

Maxine Chai

Summary

Hardworking and passionate Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

4
4
years of professional experience

Work History

Auxiliary Police Officer

Cisco
04.2022 - 08.2023
  • Created and maintained databases to track and record customer data.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Handled citation and traffic violation paperwork.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.

Assistant Infant Teacher

Heartyland Infant Care
12.2021 - 02.2022
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Cafe Assistant

Qi Philosophy Cafe
03.2019 - 12.2020
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.

Education

N-Level -

Jurongville Secondary School
Jurong East
12.2018

Skills

  • Excel Spreadsheets
  • Filing
  • Typing Proficiency
  • Data Collection
  • Administrative Support
  • Microsoft Office
  • Data Entry Documentation

Additional Information

Single

Languages

English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)

Timeline

Auxiliary Police Officer

Cisco
04.2022 - 08.2023

Assistant Infant Teacher

Heartyland Infant Care
12.2021 - 02.2022

Cafe Assistant

Qi Philosophy Cafe
03.2019 - 12.2020

N-Level -

Jurongville Secondary School

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Maxine Chai