Max Tan
Summary
I am a motivation-driven person that motivates others around me to push themselves to their full potential through teamwork and effort. I prioritize efficiency over time spent and i am always committed to enhancing customer experience and time ensuring favourable outcomes.
Overview
1
1
year of professional experience
Work History
Game Operations Manager
Self Employed
Remote
11.2025 - Current
- Managed game scheduling and operations for diverse gaming events.
- Coordinated logistics, including venue setup and equipment management.
- Resolved internal and external conflicts and provided support during live events to ensure smooth operations.
- Conducted regular meetings with stakeholders and partners to discuss game performance updates and gather feedback on potential improvements.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Head Cashier
The Queens Grill
12.2024 - Current
- Managed cash register operations, ensuring accuracy in transactions and balancing cash drawers.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed customer orders and payments swiftly, promoting a seamless checkout experience.
- Assisted in inventory management by tracking stock levels and reporting discrepancies to management.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Education
High School Diploma -
Nanyang Polytechnic
Singapore04-2029
Skills
- Customer engagement
- Game analytics
- Creative direction
- Community management
- Team management
- Time management
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Japanese
Elementary (A2)
Timeline
Game Operations Manager
Self Employed
11.2025 - Current
Head Cashier
The Queens Grill
12.2024 - Current
High School Diploma -
Nanyang Polytechnic