Mavis Yeo
Personal Assistant
Summary
Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Personal Assistant to the Managing Director
ID Integrated Pte Ltd
06.2020 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Maintained appropriate filing of personal and professional documentation, calendar management. travel arrangement, meeting coordination and business receptions
- Coordinate department administrative workstreams and optimize work efficiency; act as person in charge for administrative issues, including HR, procurement, attendance, supplies, expenses and etc.
- Communicate headquarters' policy to department in time and assist in execution
- Facilitate development of department management system and implement administrative protocols and procedures
- Organize department activities for team building and corporate culture fostering
Cabin Crew
Singapore Airlines
04.2019 - 02.2020
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
- Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures.
- Oversaw maintenance of all required equipment and sent it out for required services.
Education
BBA - Business Administration And Management
Multimedia University
Malaysia 11.2015 - 12.2018
Skills
Time management
Professional and mature
Relationship/team building
Commitment to quality and service
Advanced interpersonal skills
Staff motivator
Timeline
Personal Assistant to the Managing Director
ID Integrated Pte Ltd
06.2020 - Current
Cabin Crew
Singapore Airlines
04.2019 - 02.2020
BBA - Business Administration And Management
Multimedia University
11.2015 - 12.2018