Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
CAREER HIGHLIGHTS
Hi, I’m

Qian Ling Low

Summary

Highly versatile and creative professional with solid hands on experience in carrying out an array of learning and development activities, digital media marketing, team leadership and operational management. Skilled in the areas of learning materials preparation, class scheduling, process optimization, and strategic planning, and monitoring as well as coaching and guiding. Recognized as a fast learner with outstanding public speaking and reliability, strong communication, and fostering productive work environment.

Overview

11
years of professional experience
2
Certifications
4
Languages

Work History

Sushi Tei

Supervisor
11.2022 - Current

Job overview

  • Manage the daily operations of the restaurant ensuring smooth workflow, improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions to provide excellent dining experiences to all customers.
  • Monitor and ensure strict adherence of personal safety, food safety and food inventory guidelines in meeting service standards and customer expectations.
  • Applied leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into the team quickly.
  • Perform inventory procurement and control, new staff training as well as housekeeping activities.

Cerdas Harmoni Tuition Centre

Manager
01.2019 - 01.2021

Job overview

  • Managed the day-to-day operations in providing tuition of all major subjects to both primary and secondary level students.
  • Conceived and implemented effective marketing strategies including utilizing Google Analytics and Facebook Insights to drive growth.
  • Oversaw class scheduling, resource planning, center administrative along with budgets management, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Provided ongoing support to enrolled students throughout their educational journey, fostering strong connections between learners and the institution.
  • Contributed to higher enrollment rates by effectively addressing concerns raised by prospective students and their families during consultations.
  • Established a positive learning environment through clear expectations, consistent routines, and effective communication with students and staff.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials to increased student engagement by developing creative lesson plans tailored to diverse learning styles.
  • Developed targeted interventions for struggling students, resulting in increased academic achievement across various subjects.

Pahang Buddhist Association

Digital Marketing and Publisher
01.2017 - 01.2019

Job overview

  • Carried out digitization and publication of digital marketing campaigns by implementing new technologies and software solutions for better productivity for the largest Buddhist association and famous tourist spot in Pahang.
  • Designed templates, headers and footers, multi-column documents, tables and charts for publication and marketing needs. Enhanced publication quality and efficiency by meticulously editing and proofreading content prior to release.
  • Developed creative digital marketing campaigns that resulted in increased revenue and customer retention.
  • Performed project planning, gathering and sorting of information, editing of graphics and videos as well as creating spreadsheets and presentations.
  • Executed digital marketing channel strategies and tactics for content creation, paid search, search engine optimization and social media to increase brand awareness and engagement.

Bodhi Meditation Sdn Bhd

Digital Marketing cum Video Editor
01.2015 - 01.2017

Job overview

  • Worked alone in conceptualizing and drove social media advertising and engagements on Google and Facebook platforms in achieving a record of 6,320 engagements per day.
  • Increased brand awareness with the implementation of comprehensive digital marketing strategies, including SEO and social media efforts.
  • Carried out development of online content, edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.

Education

Liverpool John Moores University
UK

Bachelor of Arts from Digital Media Design
03-2015

University Overview

Tunku Abdul Rahman University College
Malaysia

Advanced Diploma from Multimedia
05-2014

University Overview

Tunku Abdul Rahman University College
Malaysia

Diploma from Multimedia
09-2012

University Overview

Skills

Learning & Development

Operation & Staff management

Business development

Complex Problem-solving

Strategic Planning & Data analytics

Goal oriented

Public speaking

Software

Adobe software

Microsoft office

Google analytics

Certification

Workplace Safety and Health for Food and Operation-2

Interests

Cycling

Space out

Timeline

Occupational First Aid with CPR(HO)+ AED

08-2025

Workplace Safety and Health for Food and Operation-2

03-2025
Supervisor
Sushi Tei
11.2022 - Current
Manager
Cerdas Harmoni Tuition Centre
01.2019 - 01.2021
Digital Marketing and Publisher
Pahang Buddhist Association
01.2017 - 01.2019
Digital Marketing cum Video Editor
Bodhi Meditation Sdn Bhd
01.2015 - 01.2017
Liverpool John Moores University
Bachelor of Arts from Digital Media Design
Tunku Abdul Rahman University College
Advanced Diploma from Multimedia
Tunku Abdul Rahman University College
Diploma from Multimedia

CAREER HIGHLIGHTS

CAREER HIGHLIGHTS
  • Played an immense role in setting up the entire training and tuition center from scratch including location selection, layout design, learning materials development, licensing and approval as well as trainers recruitment.
  • Successfully developed and implemented effective marketing strategies leading to significant growth in student enrolment.

Similar Profiles

CREATE PROFILE
Qian Ling Low