Summary
Overview
Work History
Education
Skills
Certification
Languages
Internship
Volunteer Experience
References
Timeline
Generic

Matthias Loh

Summary

Seeking a position as an Assistant Manager/Manager (CRS – Family Coach) where I can leverage my expertise in Social Work to provide professional care and implement appropriate interventions.


With over four years of experience in social service organizations,

I adeptly utilize various resources to identify needs and assist families in need.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Social Worker

Monfort Care Family Service (Marine Parade)
12.2022 - Current
  • Conducted casework management and provided basic counselling to clients.
  • Planned, organized, and implemented community outreach activities, programmes, and group work.
  • Prepared social reports to assist clients with securing accommodation and financial assistance.
  • Conducted home visits to assess family dynamics and provided psychoeducation to clients.
  • Planned and executed company's Dinner & Dance event and client's appreciation night in December 2023.

Youth Worker

Teen Challenge Singapore
07.2021 - 11.2022
  • Work directly with young people by providing relevant programmes and events that cater to the personal and social developments
  • Engage in mentoring and coaching in character development; education fulfilment; career guidance and social responsibilities through group intervention or one to one counselling sessions.

Programme Executive

Calvary Community Care
10.2020 - 04.2021
  • Implemented ACE curriculum and programme modules
  • Promoted the C3/ACE brand to beneficiaries and other stakeholders
  • Delivered reports for schools and funding bodies.

Youth Worker (Part-Time)

Calvary Community Care
06.2020 - 09.2020
  • Ensure smooth daily operations of Youth Activity Centre and conduct programmes that will develop the students' social and emotional competencies
  • Responsible for maintenance of Students' Activity Centre, prepare and submit reports as required by schools on a regularly basis

Training Executive

Crowne Plaza Changi Airport
04.2019 - 07.2019
  • In Charge of New Hire Orientation
  • Recruitment of Trainees
  • Collated training plan and conducted Training Observations for departments to ensure training is consistent throughout the hotel.

Service Crew

D Good Cafe, Takashimaya
11.2018 - 03.2019
  • Assisted customers in order taking, cashiering duties, hosting duties and upselling
  • Assisted Store Manager in training of New Employees
  • Selected by management to head the Cheer Team and awarded Employee of the Quarter (November 2018 - January 2019).

Human Resources Officer

Grand Copthorne Waterfront Hotel
04.2017 - 06.2018
  • In charge of Orientation Program conducted in-house
  • Assisted in the recruitment of rank & files, supervisors, executives and interns for the Hotel.

Human Resources & Training Coordinator

InterContinental Singapore
07.2015 - 04.2017
  • Maintained Employee Recognition Program and implemented HR policies & procedures
  • Revised Hotel's internship program and training materials
  • Assisted in the recruitment of interns for the Hotel.

Education

Graduate Diploma in Social Work -

Singapore University of Social Sciences
08.2022

Advanced Certificate in Training and Assessment (ACTA) -

Institute For Adult Learning, Singapore
06.2018

Bachelor of Business (Hospitality Management) -

International College of Hotel Management Adelaide, South Australia
09.2016

Diploma in Electronics & Computer Engineering -

Ngee Ann Polytechnic, Singapore
11.2011

Nitec in Electronics (Computer Engineering) -

Institute of Technical Education, Singapore
11.2006

Singapore-Cambridge General Certificate of Education (Normal Level) -

Fairfield Methodist Secondary School, Singapore
11.2004

Skills

  • Case Management
  • Case Documentation
  • Referrals and networking
  • Safety Planning

Certification

Advanced Certificate in Training and Assessment (ACTA), Institute for Adult Learning, Singapore, 2018

Languages

English
Mandarin
Hakka

Internship

Social Work Intern

Montfort Care Family Service (Marine Parade)


  • Participated in Needs Assessment.
  • Supported social worker in maintaining case recordings.
  • Provided child minding assistance for Marriage Group Work sessions.
  • Accompany social worker during home visits, contributing to the assessment process.
  • Contributed to community outreach efforts for the homeless individuals at East Coast Park.


Volunteer Experience

  • Volunteer Mentor (Mar 2020 - Apr 2020)
    Youth Guidance Outreach Services (YGOS)
    [Experiential Learning Mentoring Programme & School Social Work Programme]
    - Responsible for 7 youths aged 13


  • Youth Befriender/Mentor (Aug 2019 - Jul 2020)
    Children-At-Risk Empowerment (CARE Singapore)
    - Responsible for 2 youths aged 13

References

  • Ms. Serene Tan

ex-Director of Montfort Care Family Service (Marine Parade)

Handphone: +65 97474214


  • Mr. Roger Ong

Associate Pastor & Youth Director

New Life Baptist Church

Handphone: +65 8733 5178

Email: rogerong@nlbc.org.sg

Timeline

Social Worker

Monfort Care Family Service (Marine Parade)
12.2022 - Current

Youth Worker

Teen Challenge Singapore
07.2021 - 11.2022

Programme Executive

Calvary Community Care
10.2020 - 04.2021

Youth Worker (Part-Time)

Calvary Community Care
06.2020 - 09.2020

Training Executive

Crowne Plaza Changi Airport
04.2019 - 07.2019

Service Crew

D Good Cafe, Takashimaya
11.2018 - 03.2019

Human Resources Officer

Grand Copthorne Waterfront Hotel
04.2017 - 06.2018

Human Resources & Training Coordinator

InterContinental Singapore
07.2015 - 04.2017

Graduate Diploma in Social Work -

Singapore University of Social Sciences

Advanced Certificate in Training and Assessment (ACTA) -

Institute For Adult Learning, Singapore

Bachelor of Business (Hospitality Management) -

International College of Hotel Management Adelaide, South Australia

Diploma in Electronics & Computer Engineering -

Ngee Ann Polytechnic, Singapore

Nitec in Electronics (Computer Engineering) -

Institute of Technical Education, Singapore

Singapore-Cambridge General Certificate of Education (Normal Level) -

Fairfield Methodist Secondary School, Singapore

Similar Profiles

CREATE PROFILE
Matthias Loh