Matthias Hehn

Several contracts / projects with companies in the Payments / Fintech space covering:

• Requirement and business analysis
• Product review and redesign
• Project / Implementation Planning
• In depth payment processing knowledge

For both issuing and acquiring projects, eCommerce and POS integrations

Some travelling in the APAC region

• Requirements collection and business analysis during onboarding of new clients
• Scope assessment and solution proposal for a specific project
• Functional consultancy for card issuing projects
• Documentation of business requirements and use case scenarios
• Coordination with internal stakeholders and card schemes to ensure that a project is delivered in a timely manner
• Managing implementation lifecycle based on client and regulatory requirements
• Building and managing relationships with various party involved in delivery (Clients / Card Schemes /Partners / Vendors)
• Generating project related documentation and delivery of multiple, large scale projects.

• Technical and product consultation for Financial Institution's sales at Wirecard
• Client presentations and product demos to explain the complex financial products and services
• Responding to functional and technical queries of RFIʼs and RFPʼs and general queries
• Technical and business analysis for new clients relating to: Assessment of client requirements and indication of the best suited product / solution
• Negotiation with the various departments / vendors to ensure timely delivery of projects
• Created documentation to assist sales team on technical and project specific scenarios.

• Researching customer requirements and market opportunities for the product family
• Documenting business and functional requirements for payment solutions
• Identification of product gaps and develop ideas how to grow market share
• Development and executing product positioning strategies
• Product development starting with requirements to prototyping and deployment
• Technical and functional assistance to sales / account management
• Review of marketing / sales strategies with the relevant teams.

• Creation of use cases, assistance with scope assessment for new product development
• Managed payment product development life cycle, including
• Implemented a range of new infrastructure and services to enhance the companies product range
• Liaising with relevant product and project teams on approach, project methodology and product definition
• Assisted sales with product demo's, workshops and solution designs
• Worked with development to produce design specs, user manuals and white papers.

• Technical requirement analysis and implementation of an invoice management system for banking clients
• Scope and effort assessments, client workshops to determine functional requirements of the solution
• Preparation of functional specification, use cases and test scenarios to match client requirements
• Conducting workshops and training sessions for clients
• Providing on side support to clients during implementation
• Presenting and demonstrating the existing collateral management system to new clients.

• Consultation and collection of requirements for various financial systems to banking and fintech clients, including
• Preparation of Business Requirement Documentation, Use Case Scenarios and sequence modelling
• Scope and requirement workshops with client's
• Gap analysis with internal departments, e.g
• Relating to product customization, new interfaces
• Presentations of the software solutions to prospects and clients, responding to RFIʼs and RFPʼs
• Implementation of an ACS system for 3DSecure transaction processing
• API and mobile application development, code review and UAT of new services.

• Sales Engineering and assisting with RFP and product proposals
• Consultation / technical advice for clients on integration projects for payment processing
• Functional support to merchants on product / integration issues
• Product customisation for payment services, tokenization and risk management tools for industry specific needs
• SME for Airline / 3DSecure / financial gateways and tokenization.

• Assisting in the creation of a financial shared services centre
• Mapping of workflows, process implementation
• Coordinating transfer of duties s from local offices
• Subject matter expert/trainer for Dealer Support Business applications
• Processing of container shipments / Letter of Credit processing

• Participation in pre-sales meetings to discuss requirements and project scope
• Collection of technical requirements for new customers, consulting on implementation
• Product customization / project management for large corporate clients
• Technical contact for development and integration of new solutions / products
• UAT and production testing of clients online applications / integrations
• Working on requirements and scope reviews for larger clients

• Providing training to various departments within the organization
• UAT and production testing of clients online applications.