Matthew Eli Aeria Bellido

Works closely with the ground team and Senior Management to develop new workflows for inpatient operations and oversee subsequent implementation of workflows by the ground team. I participate actively in enhancing new and current systems through engagement with stakeholders, development and execution of training materials and institution-wide workshops. As a supervisor, I work closely with the team to set and review individual goals, guide and empower them in challenges faced, and maintain strong rapport to upkeep morale and service excellence.

Volunteered as a Care Ambassador during the 2020 COVID-19 Pandemic. Primarily assisting the nurses with the daily care of patients through learning new skills and applying what I’ve learnt from my experiences as a Cabin Crew, enabling me to foster meaningful relationships with both patients and nurses.

Assisting in the management of galley operations to ensure smooth service flow in the cabin and the consistent delivery of image and standards of the Singapore Girl.