Summary
Overview
Work History
Education
Skills
BASKETBALL
Languages
Timeline
Generic

MATTHEW NG JUN RONG

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

MANAGER

NJR LOGISTICS PTE LTD
2021.12 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.

Operations Coordinator

TND LOGISTICS SERVICES
2019.09 - 2021.12
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Oversaw day-to-day operations of large teams across several sites.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.

Financial Advisor

FINEXIS ADVISORY PTE LTD
2018.09 - Current
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.

Financial Advisor

AXA LIFE INSURANCE PTE LTD
2015.04 - 2018.08
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.

Financial Advisor

GREAT EASTERN LIFE SINGAPORE
2014.10 - 2015.03
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.

CUSTOMER SERVICE ENGINEER

FUJI XEROX SINGAPORE PTE LTD
2011.05 - 2014.03
  • Provided primary customer support to internal and external customers.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Monitored system performance to identify potential issues.
  • Developed and implemented preventive maintenance procedures.
  • Researched and identified solutions to technical problems.
  • Installed, configured and maintained computer systems and network connections.
  • Diagnosed and troubleshot hardware, software and network issues.

Education

No Degree - DIPLOMA IN ELECTRONIC, COMPUTER AND COMMUNICATION

SINGAPORE POLYTECHNIC
SINGAPORE
12.2007

No Degree - GCE O LEVELS

HUA YI SECONDARY SCHOOL
SINGAPORE
12.2004

Skills

  • Staff Management
  • Employee Training
  • Project Management
  • Budget Controls
  • Team Leadership
  • Complex Problem-Solving
  • Scheduling and Coordinating

BASKETBALL

I STARTED PLAYING BASKETBALL SINCE PRIMARY SCHOOL AS I ENJOYED THE FAST PACED AND HIGH SCORING MOMENTUM. IT NOT ONLY REQUIRES THE INDIVIDUAL PLAYER TO HAVE A COMPREHENSIVE COMBINATION OF SKILLS WITH THE LIKES OF DRIBBLING, PASSING AND SHOOTING, IT ALSO PUSHES THE INDIVIDUAL PLAYER TO THE EXTREME OF PHYSICAL LIMITS WHILE MAINTIANING THEIR MENTAL INTELLECT TO ANALYSE THE GAME TO MAKE DECISIONS ON WHAT IS THE NEXT MOVE. ON TOP OF THAT, IT REQUIRES ALL THE 5 PLAYERS TO HAVE A GOOD UNDERSTANDING OF EACH OTHERS' STRENGTHS AND WEAKNESSES SO THEY CAN EXHIBIT THEIR FULLEST POTENTIAL WITH THEIR GOOD RAPPORT. 


IT ALLOWS ME TO UNDERSTAND MYSELF BETTER AND TO LEARN FROM MY TEAM MATES ON HOW TO BETTER PLAY THE GAME. THE INCLUSIVITY NATURE OF BASKETBALL HAVE ALLOWED ME TO MEET PEOPLE OF VARIOUS AGES GROUP, RACE FROM ALL WALKS OF LIFE WHICH I WOULD UNLIKELY TO MEET IF I DID NOW PLAY BASKETBALL.

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

Timeline

MANAGER

NJR LOGISTICS PTE LTD
2021.12 - Current

Operations Coordinator

TND LOGISTICS SERVICES
2019.09 - 2021.12

Financial Advisor

FINEXIS ADVISORY PTE LTD
2018.09 - Current

Financial Advisor

AXA LIFE INSURANCE PTE LTD
2015.04 - 2018.08

Financial Advisor

GREAT EASTERN LIFE SINGAPORE
2014.10 - 2015.03

CUSTOMER SERVICE ENGINEER

FUJI XEROX SINGAPORE PTE LTD
2011.05 - 2014.03

No Degree - DIPLOMA IN ELECTRONIC, COMPUTER AND COMMUNICATION

SINGAPORE POLYTECHNIC

No Degree - GCE O LEVELS

HUA YI SECONDARY SCHOOL
MATTHEW NG JUN RONG