Matthew Goh
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
User Experience Designer
NTUC LearningHub
11.2021 - 02.2022
- Improved user experience by conducting comprehensive usability tests and incorporating feedback into design iterations.
- Enhanced product functionality for increased customer satisfaction by collaborating with cross-functional teams to understand user needs.
- Developed wireframes, mock-ups, and prototypes to effectively communicate design ideas to stakeholders and developers.
- Conducted user research through interviews, surveys, and analytics data analysis to identify areas of improvement in digital experience.
Service Crew Member
Udders
09.2020 - 03.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained clean and organized work environment for improved customer experiences.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
Education
Diploma - Information Technology
Nanyang Polytechnic
Singapore03.2022
Skills
- User Research
- Problem-solving skills
- Strategic Thinking
- Risk Management
- Influencing Others
- Team Player
Accomplishments
- Recipient of Best Health & Well-Being Hack by HackWise, December 2020
- Recipient of Best Healthcare by Splash Awards, October 2021
Certification
- Introduction to Programming using Python: October 2020
- Search Engine Optimization Course: November 2021
Timeline
User Experience Designer
NTUC LearningHub
11.2021 - 02.2022
Service Crew Member
Udders
09.2020 - 03.2022
Diploma - Information Technology
Nanyang Polytechnic
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