SAP SuccessFactors
Matt Howe
Singapore
Summary
As a HRIS functional expert, I have been working as a transformation and implementation lead in enterprise-wide HR systems and operations in the Asia Pacific region for many years. Since early 2014, I have been implementing cloud HR solutions, particularly, Success Factors and prior to that, implementing PeopleSoft for several years on a regional/global level. I had the opportunity to launch brand new global HR systems from end to end, as well as successfully re-launch failed projects. I have also worked in payroll and payroll outsource projects both at regional and global levels. What helps in my job is my first-hand experience as a HR manager for I am able to relate to the users having “been there”. What fuels my passion for HRIS is understanding the detailed HR agenda and crafting for solutions in the system to meet needs.
Overview
26
26
years of professional experience
Work History
Project Manager
International SOS
10.2018 - Current
- Manage the global implementation of SuccessFactors’ Employee Central for the 90 countries in the Group in a 3-year program implementing Employee Central, Recruiting, Performance, Compensation, Learning, Succession and Onboarding.
- Manage and implement integration to various downstream systems such as country payroll (ADP), travel (CWT and ATPI), various finance systems and internal bespoke systems.
- As a team help build and put in place a process to support our HR users globally.
- Assist in data integration of acquired companies.
- Conduct training sessions at country, regional or global basis, in person or online. Authored and maintained training materials.
- Assist implementation of data protection and data compliance.
Vice President HRIS (contract)
SGX
02.2017 - 10.2018
- Lead, facilitate and ensure requirements are complete and signed off by the project deadline.
- Facilitate review and alignment of SGX and subsidiaries’ policies and requirements by the project deadline.
- Collect, rationalize, cleanse and prepare the employee data in the required format and templates.
- Lead, facilitate and ensure test and production data conversions are successfully completed by the project deadline.
- Lead the test strategy and execution with the technology department. Engage users and coordinate availability.
- Partner with technology department to ensure follow-up on technical deliverables as scheduled.
- Lead, facilitate and ensure SIT, UAT and Parallel Run are completed and signed off by the project deadline.
- Lead, facilitate, conduct end-users training (HR, Report Users, Employee and Manager) per change management plan and/or training plan.
- Continue process improvements after go-live (currently, Employee Central including payroll and leave, and Performance Management and Goal Management have gone live).
Assistant Vice President HRIS (contract)
Trusted Source
09.2015 - 08.2016
- Implement SAP’s cloud solution, SuccessFactors for the Temasek Holdings Group.
- Evaluate other cloud partner solutions such as Talent Lab (analytics), Hanelly (org-charting), SABA (learning solution), etc.
- Guide and coordinate the RFP, evaluation process, POC sessions, approval docs, contracts, SOWs, plan and track the project plan and budget, maintain the project documentation.
- Seek to understand HR processes so as to leverage technology in the solution.
- Brainstorm with technical team to formulate future-proof, effective and efficient designs.
- Work with solution architect in documenting fit-gap and solutions.
- Guide the data team in their prep work, data stock-take, data analysis, downstream system impact analysis.
- Facilitate communication within the team and key contact person for all vendor communications.
- Lead a team of three supporting HRIS consultants who support the users on run-and-maintain daily HRIS operations, fixes and change request activities.
Project Manager (contract)
SingTel
03.2014 - 08.2015
- This SuccessFactors rollout encompassed 11 modules over 3 phases and the 24 countries where the Group operates.
- Project manager and stream lead for the Employee Central core HR module in SAP enterprise-wide cloud HR solution, Success Factors, responsible for facilitating requirements and design decisions between key stakeholders and the solution architects, UAT planning and execution, working with the training and change management team, and cut-over to production.
- Managed the Employee Central processes/approval matrix from design to sign-off.
- Test Lead for the Employee Central testing – managed and coordinated test scripts and both HR and business users, worked with the overall project test lead in the day-to-day management and reporting of the UAT, liaison with the vendors, to test sign-off, and handover to post-implementation support.
- Data lead for Singtel responsible for data cleaning, mapping, transformation and migration.
- As a member of the project working committee, also involved in the recruitment, performance and payroll & leave modules.
- Member of the reporting team in analyzing and rolling out a global design for new reports and dashboards supporting HR strategies.
Director, Global HR Information Systems
NOL
01.2013 - 12.2013
- Corporate application owner of the new HRIS project. This involved managing the functional and technical evaluation and subsequent recommendation of the new system platform.
- Lead team of 5 (4 in Singapore, 1 in the US) supporting users on all corporate HR and admin systems.
- Reviewed and documented globally, the recruiting/on-boarding and termination/off-boarding processes and worked on future standardized processes.
- Implemented approval process for contingent worker hiring.
- Improved and reconciled HR and Finance headcount reporting. This included reviewing data input, revamping user roles and responsibilities, improving user training, overhauling approval process for contingent worker hire, & putting in place audit reports.
- Improved reporting for job function and organization/structure.
- Worked with IT Security for improved auto-granting of access rights based on enhanced employee profiles.
- Delivered enhancements for the annual performance and compensation year-end exercise.
- Reworked monthly delivery of HR statistics and reports using corporate business intelligence tool.
- Advised on new payroll solutions in Asia and Middle-East.
- Managed the vendor selection for the production of the global personal data protection training e-module.
- Reviewed and facilitated the adoption of our learning platform to the training administration needs of the global shared services center in China.
Regional HRIS Manager
Covidien
02.2008 - 12.2012
- Responsible for the global rollout of PeopleSoft implementation in APAC (18 countries). This included solutions for workforce administration, recruitment, compensation and performance, payroll interface, profiles and succession and their corresponding employee and manager self-service functions.
- Supported and trained use of all HR system tools for all users in the region.
- Provided secondary support for users of the other regions (EMEA, US, LATAM).
- Region representative on the global technology infrastructure group that oversaw enhancement and new project requests.
- Responsible for user training and user adoption. Created a monthly user conference for continuing user education and a leverage on user knowledge for regional and corporate change initiatives.
- APAC lead for PeopleSoft upgrade from 9.1 to 9.
Global HRIS Capability Manager
ICI
11.2004 - 02.2008
- HRIS project lead in deploying PeopleSoft in the 7 major Asia countries. Process was so successful, it was emulated in EMEA.
- Leveraged system configuration to support local requirements.
- Provided global functional support.
- As a member of the global blueprints team for the next version of PeopleSoft, reworked processes and systems in core HR data.
- Improved payroll process by instituting payroll interface.
- Working with the Product User Group, enhanced compensation reporting and analysis for the region.
- Created a global standard for training administration.
- Implemented training mass upload capability for EMEA and APAC.
- Regional representative in a global employee information team.
- APAC lead in global team evaluating payroll outsource vendor for the worldwide group.
Regional HRIS Manager/Regional HR Manager
SITA
01.2000 - 11.2004
- Diagnosed, evaluated and successfully re-launched PeopleSoft in the 30 countries of the Asia Pacific region.
- Provided global functional support.
- Spearheaded data quality exercise for APAC region to regain confidence in the HR system.
- Key member from APAC for global absence system.
- Improved manpower reporting, compensation analysis and workflow process for hires, transfers and exits.
- Investigated, proposed and implemented payroll outsource for 9 countries in Asia Pacific.
- Improved data and control over payroll processes in Singapore, Australia and Indonesia such as the Australian superannuation and healthcare insurance process and payment, etc.
- Transformed our HR services from an in-country local support given by our joint-venture company which had been sold, to a six member HR team located in Singapore, to continue to serve the 30 countries of the Asia Pacific region.
- Investigated and launched housing and holiday passage scheme for Hong Kong.
- Liaised with regional compensation for on-call and shift allowances for India, China, New Zealand and Australia.
- Worked with regional compensation on revamp of shift and OT policy in Hong Kong.
- Coordinated and implemented “total cash” compensation module across Asia Pacific (30 countries).
- Liaised with regional compensation on expatriate packages.
- Worked on implementing new medical coverage in the Philippines.
- Project lead and payroll manager for regional payroll outsourcing program. Implemented payroll outsource for 10 countries in the region.
- Reconciled and oversaw the remaining 20 payrolls in the Asia Pacific.
- Investigated outsource solutions for the 5 Pacific Islands payrolls.
- Managed expatriate tax arrangements.
- Co-authored contract packages with regional compensation.
- Point person for expats, and taxation, immigration and moving issues.
- Liaised with regional compensation on the new performance system and implementation.
- Act as global resource for employees worldwide to call on for performance management issues.
- Planned and delivered training to HR management, senior users and end-users.
Education
Master of Business Administration - HR and IT
University of Washington
Seattle, USABachelor of Science (Honours) - undefined
National University of Singapore
Skills
- Project management
- Process improvement
- Team collaboration
- Relationship building
- Problem solving
- Risk management
- Document management
- Vendor management
- Data analysis
- Business analysis
- Change control processes
- Deliverable tracking
Accomplishments
- Completed HRIS implementation projects on time and under budget.
- Improved HR productivity through leveraging on system design and process improvement, and managing the system's half yearly upgrade.
- Managed data migration policy and migrated data successfully to populate the new system
- Achieve buy-in and credibility for installed system
- Successful vendor management
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridSoftware
Timeline
Project Manager
International SOS
10.2018 - Current
Vice President HRIS (contract)
SGX
02.2017 - 10.2018
Assistant Vice President HRIS (contract)
Trusted Source
09.2015 - 08.2016
Project Manager (contract)
SingTel
03.2014 - 08.2015
Director, Global HR Information Systems
NOL
01.2013 - 12.2013
Regional HRIS Manager
Covidien
02.2008 - 12.2012
Global HRIS Capability Manager
ICI
11.2004 - 02.2008
Regional HRIS Manager/Regional HR Manager
SITA
01.2000 - 11.2004
Bachelor of Science (Honours) - undefined
National University of Singapore
Master of Business Administration - HR and IT
University of Washington