MATHILDA INBAN

• Independently managed the day-to-day menu service during periods when the Senior Menu Monitor was away, overseeing requirements across acute, rehabilitation and aged care services.
• Liaised with auditors regarding meals records, financial information and service documentation.
• Coordinated Meals on Wheels services with the local Shire, including client orders, reconciliation, monthly reporting and financial administration.
• Managed menus, allergens and ingredient information in ChefMax, ensuring accuracy and compliance.
• Developed and managed meal plans for residents and patients with complex dietary requirements.
• Liaised with nursing staff, dietitians, speech pathologists, families, kitchen staff and external stakeholders to resolve issues and maintain service delivery.
• Managed documentation, audits, reporting and client information across healthcare systems.
• Trained new staff in menu systems, procedures, allergy management and safety.

• Prepared food according to recipes and menus, ensuring quality and dietary needs for patients and residents.
• Ensured quality and freshness of salads and cold foods to meet dietary requirements.
• Maintained hygiene and food safety standards.
• Trained new staff on food service procedures.

• Conducted malnutrition screening and identified patients and residents at risk
• Monitored dietary intake and supported implementation of nutrition care plans
• Escalated high-risk cases and implemented interventions under dietitian direction
• Liaised with nursing staff to coordinate referrals for dietetic assessment
• Reviewed menus and recipes to ensure compliance with nutritional standards
• Maintained accurate clinical documentation

• Supported operations in COVID clinics, ensuring efficient patient management.
• Liaised with nursing staff to optimise patient flow and clinic coordination.
• Monitored compliance with PPE regulations and social distancing protocols.
• Managed entry points, verifying vaccinations and conducting health checks.

• Managed day-to-day ward administration and supported residents, families and clinical staff.
• Coordinated appointments, transportation and resident activities.
• Managed high-volume telephone enquiries and directed queries to appropriate departments.
• Monitored stock levels and coordinated ordering of supplies.

• Processed accounts receivable transactions, invoices and payments while maintaining accurate financial records.
• Reconciled accounts and supported month-end financial processes.
• Used Oracle to generate financial reports and maintain accurate data.
• Prepared monthly statements and followed up outstanding accounts

• Created personalised lesson plans tailored to individual student needs, enhancing skill development.
• Engaged parents in discussions about student progress to foster a collaborative learning environment.
• Maintained a safe and enjoyable learning environment for students.

• Prepared and served various beverages and pastries to meet customer demands.
• Operated baking equipment while adhering to proper usage and maintenance standards.
• Managed inventory through regular restocking
• Trained and supported new staff
• Provided efficient, level-headed customer service.
• Accurately handled cash transactions during busy shifts to maintain financial integrity.

• Assisted the classroom teacher in developing and implementing lesson plans.
• Prepared and organized teaching resources to support lesson delivery.
• Supervised small group activities to enhance collaborative learning.
• Maintained safe educational environment

• Delivered phonics and mathematics lessons to build foundational skills in children.
• Implemented innovative teaching strategies that improved student engagement and learning outcomes.
• Developed engaging lesson plans tailored to diverse student needs and learning styles.
• Facilitated classroom discussions that encouraged critical thinking and collaboration.
• Maintained a safe and orderly learning environment for optimal student engagement.

• Assisted patients with inquiries, providing timely support for appointment scheduling.
• Verified insurance accuracy during payment collection to facilitate seamless transactions.
• Managed patient records to maintain data integrity in electronic systems.
• Scanned completed forms and maintained organised patient document folders.

Placement: Student Dietitian, Northern Health, Epping (August 2017 - November 2017)