Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Hobbies and Interests
Accomplishments
Timeline
Generic
Masyita Masrabi

Masyita Masrabi

Summary

I am an experienced and versatile professional with over 1 year in treasury and 5 yrs in Corporate administrative roles, alongside a strong background in customer service, accounts management, and project coordination. I am currently employed as a Treasury Assistant cum Corporate Administrative Officer, where I assist my senior on managing cash flow, prepare reports, and ensure compliance with internal controls. My previous positions have allowed me to build a diverse skill set, ranging from customer service coordination to data entry, financial analysis, and document management. Throughout my career, I've gained extensive proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and various platforms such as Oracle NetSuite, Metamask, and multiple transaction platforms. I am also adept at using accounting and EAP software, with a particular focus on SAP, Tas’Book, and DocuWorks. My availability is in one month.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Treasury Assistant Cum Corporate Administrative

DCS CARD CENTRE PTE LTD
01.2019 - Current
  • Monitoring daily cash balances across various bank accounts
  • Initiating wire transfers
  • Processing invoices and reconciling accounts payable
  • Preparing and submitting payment batches
  • Assisting on a daily cash flow reports
  • Filing and archiving important treasury documents
  • Preparing and maintaining spreadsheets for tracking cash positions
  • Ensuring adherence to internal controls and company policies regarding treasury operations
  • Identifying potential risks related to cash management and reporting them to superiors
  • Coordinating with other departments like accounts payable, accounts receivable, and operations to ensure smooth financial transactions
  • Answering inquiries regarding cash flow and bank account information

Field Service cum Customer Service Coordinator

BAFCO Singapore Pte Ltd
02.2017 - 10.2018
  • Customer Support: Answering customer inquiries, addressing complaints, and providing information about products or services through various communication channels
  • Issue Resolution: Investigating customer issues, coordinating with relevant departments to find solutions, and ensuring timely resolution
  • Policy Implementation: Enforcing customer service policies and procedures to maintain consistency across interactions
  • Data Analysis: Tracking customer interactions, analyzing trends, and identifying areas for improvement in customer service processes
  • Training and Development: Providing training to new customer service representatives on company policies and procedures
  • Escalation Management: Handling complex customer issues that require escalated attention from higher management

Full-time Accounts Administrative Assistant

David Chiang Secretarial Pte. Ltd
11.2014 - 02.2017
  • Perform daily data entry with Words, Excel and SAP system; Knowledge of Tas’Book and DocuWorks
  • Perform daily filing & sorting of documents; Replying of emails
  • Liaising with Auditors eg. Year-end Annual Report
  • Monthly reconciliation Bank Statement and Monthly Reports
  • Generate monthly invoices to customer
  • Issue payments on a monthly/daily basis, salary payrolls and CPF contributions
  • Control of Petty cash and payment voucher
  • Reason for Leaving: Looking for better benefits, remunerations and prospect

Part-time Accounts Admin Assistant

Choo Building Materials Pte Ltd
04.2012 - 09.2014
  • Supply & Apply of Marbles
  • Perform daily data entry with Words and Excel
  • Preparing and submission of tender documents
  • Reply to emails correspondence
  • Perform daily filing & sorting of documents
  • Consolidating & preparing of fabricators invoices for monthly payments
  • Prepare samples/materials for tender projects

Part-time admin assistant

Kivile Enterprise
04.2011 - 01.2012
  • Motor trade
  • Perform daily data-entry with Microsoft Words and Excels
  • Draft, prepare send out legal letters and quotation for sales of vehicles
  • Daily documentation filings of sales invoices, policyholder insurance of vehicles etc
  • Monthly updating accounts transactions
  • Perform cash flow eg: Collecting of monthly installments transaction, daily sales and insurance
  • Handle and answering phone calls and enquiries from customers and suppliers
  • Prepare simple book-keeping and daily accounts matters for every end month report
  • Handles renewal of insurance, rd/tax, filing lay-up vehicles, C.O.E transactions etc
  • Handles monthly payroll administration for employees and CPF contributions
  • Prepare recruitment processes, work permit and employment pass matters

Full-time project coordinator cum admin assistant

Choo Building Materials Pte Ltd
07.2010 - 09.2010
  • Perform daily data-entry with Microsoft Words and Excels
  • Draft, prepare and send out legal letters
  • Daily documentation filings of sales invoices, policyholder insurance of vehicles etc
  • Monthly updating accounts transactions
  • Perform cash flow eg: Collecting of monthly installments transaction, daily sales and insurance
  • Handle and answering phone calls and enquiries from customers and suppliers
  • Prepare simple book-keeping and daily accounts matters for every end month
  • Handles renewal of insurance, rd/tax, filing lay-up vehicles, C.O.E transactions etc
  • Handles monthly payroll administration for employees and CPF contributions
  • Draft and prepare quotation for sales of vehicles
  • Send out reminder letters and renewal of insurance to customers

Full-time toddler/nursery teacher

Zion Childcare and Development Centre
06.2006 - 06.2008

Full-time Admin Assistant cum Personal Assistant

Poh San Auto Trading Pte Ltd
04.2003 - 05.2006
  • Perform daily data-entry with Microsoft Words and Excels
  • Draft, prepare and send out legal letters
  • Daily documentation filings of sales invoices, policyholder insurance of vehicles etc
  • Monthly updating accounts transactions
  • Perform cash flow eg: Collecting of monthly installments transaction, daily sales and insurance
  • Handle and answering phone calls and enquiries from customers and suppliers
  • Prepare simple book-keeping and daily accounts matters for every end month
  • Handles renewal of insurance, rd/tax, filing lay-up vehicles, C.O.E transactions etc
  • Handles monthly payroll administration for employees and CPF contributions
  • Draft and prepare quotation for sales of vehicles
  • Send out reminder letters and renewal of insurance to customers

Full-time insurance cum admin assistant

De Xing Motor Pte Ltd
01.2000 - 09.2002
  • Motor Trade
  • Perform cash flow eg: Collecting of monthly installments, insurance, sales transaction
  • Handle phone calls from customers
  • Prepare simple book-keeping for every end month
  • Handles renewal of vehicle insurance, rd/tax, lay-up vehicles, C.O.E transactions
  • Daily documentation filings of insurance invoices
  • Monthly updating accounts transaction
  • Perform daily data-entry with Microsoft Words and Excels

Education

GCE 'N' Level -

Northland Secondary School
12.1998

Part-Time Diploma - Business Practice

Nanyang Polytechnic
04.2027

GCE 'O' Level - undefined

ITE Bishan
12.2005

Certificate in Office Skills - undefined

ITE Bishan
12.1999

Skills

  • Documentation Management
  • Google Drive
  • Compliance
  • Microsoft Outlook
  • Oracle Netsuite
  • Salesforce
  • SAP System
  • Spreadsheets
  • Versatile
  • Payroll Processing
  • CPF Contributions
  • Strong Communication
  • Coordination
  • Team work
  • Payment processing
  • Accounts payable
  • Accounting principles
  • Excel proficiency
  • Accounting management

Certification

  • Certificate in Early Childhood Education - First Learning Training Centre
  • Certificate in Infant and Toddler - First Learning Training Centre

LANGUAGES

English - Advanced
Malay - Advanced
Mandarin - Simplified and fairly spoken

Hobbies and Interests

Project Coordination & Organization

Accomplishments

  • Cash Flow Management - Managed daily cash flow, reducing discrepancies by 30% in three months.
  • Customer Issue Resolution - Resolved 95% of customer issues within deadline, improving customer satisfaction by 20%.
  • Invoice Processing Efficiency - Processed over 200 invoices monthly, achieving 100% accuracy consistently.

Timeline

Treasury Assistant Cum Corporate Administrative

DCS CARD CENTRE PTE LTD
01.2019 - Current

Field Service cum Customer Service Coordinator

BAFCO Singapore Pte Ltd
02.2017 - 10.2018

Full-time Accounts Administrative Assistant

David Chiang Secretarial Pte. Ltd
11.2014 - 02.2017

Part-time Accounts Admin Assistant

Choo Building Materials Pte Ltd
04.2012 - 09.2014

Part-time admin assistant

Kivile Enterprise
04.2011 - 01.2012

Full-time project coordinator cum admin assistant

Choo Building Materials Pte Ltd
07.2010 - 09.2010

Full-time toddler/nursery teacher

Zion Childcare and Development Centre
06.2006 - 06.2008

Full-time Admin Assistant cum Personal Assistant

Poh San Auto Trading Pte Ltd
04.2003 - 05.2006

Full-time insurance cum admin assistant

De Xing Motor Pte Ltd
01.2000 - 09.2002

Part-Time Diploma - Business Practice

Nanyang Polytechnic

GCE 'O' Level - undefined

ITE Bishan

Certificate in Office Skills - undefined

ITE Bishan

GCE 'N' Level -

Northland Secondary School

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Masyita Masrabi