Mastura Mohamed Salleh

• Facilitated onboarding sessions for new partners, covering platform workflows and service expectations.
• Guided restaurant teams through order management, menu updates, and account setup procedures.
• Coordinated daily support across operations teams to resolve partner inquiries and service issues.
• Monitored task completion and followed up on outstanding actions to maintain workflow consistency.
• Assisted with training materials and walkthroughs for platform tools and operational standards.
• Communicated updates clearly to partners to ensure alignment with policy and delivery changes.

• Packed merchandise accurately according to Muji presentation and shipping standards.
• Checked item condition and verified correct labels before sealing packages.
• Sorted products by order type, destination, and packing priority.
• Prepared cartons, cushioning, and packing materials for outgoing shipments.
• Maintained neat packing area and followed safety and cleanliness procedures.

• Assisted customers with product selection, order accuracy, and prompt counter service
• Operated point-of-sale system to process cash and card transactions accurately
• Replenished shelves and coolers to maintain organized, well-stocked sales floor
• Checked stock levels and reported shortages to support timely inventory restocking
• Received deliveries, verified items against invoices, and stored goods correctly
• Maintained clean service areas, storage spaces, and display fixtures throughout shift
• Completed daily tasks accurately and on-time to support shop needs.
• Supported daily shop operations by prioritizing tasks and adapting to customer demand

• Prepared burgers, fries, and beverages while maintaining consistent portioning and presentation standards.
• Operated cash registers and processed customer orders accurately during peak service periods.
• Delivered friendly counter service and resolved basic customer inquiries promptly.
• Assembled meals according to food safety, hygiene, and quality procedures.
• Maintained clean dining, kitchen, and food preparation areas throughout shifts.
• Supported team members with stocking, restocking, and order fulfillment tasks.
• Followed opening and closing routines to ensure smooth store operations.
• Monitored product freshness and reported low inventory to supervisors.
• Enhanced customer satisfaction by providing efficient and friendly service.
• Collaborated with team members to meet high standards of service during peak hours.
• Prepared food items accurately and quickly, adhering to strict food safety guidelines.
• Maintained a clean and organized work environment for improved customer experiences.
• Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
• Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
• Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
• Provided exceptional customer service, resulting in increased repeat business and positive reviews.

Lower Sec.

Sec 1.

PSLE

Work Place Literacy Numeracy etc.