Summary
Overview
Work History
Education
Skills
Other Skills
Community Service Activities
Courses Or Achievements Attended
Personal Information
References
Timeline
Generic

Mastura Binte Hamzah

Summary

An organized and motivated individual capable of time management and working under pressure in all environments. With passion to serve in helping professions in the community services, healthcare or school sectors. Hence now seeking, a challenging position where I can learn new skills, expand my knowledge, and leverage my learnings. Also, to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Contract Teacher Assistant

AWWA School And AWWA Special Student Care
06.2022 - Current
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Assisted teachers in lesson preparation and lesson delivery implementing appropriate teaching strategies for successful learning experiences.
  • Co-participated in parent teacher conference to discuss developments of students and increase support.
  • Assist teachers in managing students' behavior using appropriate behavior intervention techniques.
  • Assist teachers in maintaining a safe and supportive learning environment.

Singhealth Patient Service Associate (Contract)

Singhealth
12.2020 - 12.2021
  • Create a warm and comfortable atmosphere for patients while providing excellent patient care services.
  • Registering patients and scheduling appointments for patients.
  • Performed cashiering duties which is inclusive of tallying and balancing payments for the clinic.
  • Active in looking into the comfort and mobility needs of patients as well as transfers and mobilize the patient as required.
  • Maintain a high degree of confidentiality and discretion in matters involving patient care.
  • Maintain a conducive and safe patient care environment.
  • Undertake to keep oneself well informed of the updated industry guidelines and develop new skills that are necessary for the job.
  • Maintain high standards of housekeeping and workplace organisation at all times.
  • Any other duties as and when assigned

Singhealth Patient Service Associate (Temp @Pasir Ris)

Singhealth
03.2019 - 04.2020
  • Assisted patients with registering, making appointments and payment using kiosks machines
  • Maintain tidiness and neatness of the work areas
  • Any other duties as and when assigned

Rainbow Centre Care Facilitator [Internship 2]

Rainbow Centre
12.2018 - 02.2019
  • Work with children with autism/ADHD/down syndrome and intellectual disabilities during lesson and activities
  • Participate in the development of students’ Individual Care Plan by monitoring, observing, and recording students’ progress to provide data for appropriate individualised care and learning outcomes
  • Assist in preparing learning materials and learning environments that utilise materials, resources, and technology in ways appropriate to the content area
  • Some examples of activities are reading, play and exercises
  • Participated in working with teachers and volunteers to contextualize and generalise learning and engagement at home and community
  • Work as a team to ensure student integration of skills and learning in activities
  • Any other duties as and when assigned

St Hilda’s Community Services Centre [Internship 1]

St Hilda’s Community Services Centre
09.2018 - 11.2018
  • Participated and learned how to assess the needs of clients and the nature and extent of their difficulties
  • Learned in the planning, developing, and implementing support programs
  • Assisted in the monitoring and reporting on the progress of clients
  • Assisted in referring clients to agencies that can provide additional help
  • Providing personal care assistance such as dressing, bathing, and going to the toilet
  • Assisting with domestic activities such as washing and vacuuming
  • Helped in preparing meals and assisting with eating meals
  • Interacting with clients and encouraging and arranging various activities to help stimulate them physically and emotionally
  • Any other duties as and when assigned

Education

ITE College East in Community Care and Social Services

N Level -

Serangoon Garden Secondary School

PSLE -

Xinghua Primary School

Skills

  • Patient, gentle disposition with empathy and strong listening skills
  • A team player with good interpersonal communication skills
  • Composed and detail oriented
  • Good adaptability skills
  • Able to offer attentiveness with sensitivity
  • Patience with an approachable disposition
  • Good organisational ability
  • Effectively bilingual (Malay and English both written and spoken)

Other Skills

  • Language Ability: English (Spoken & Written), Malay (Spoken & Written)
  • Proficient in Microsoft Office
  • Proficient in Microsoft Powerpoint
  • Able to understand and speak basic Mandarin



Community Service Activities

  • 2014, We Love SG Flowers, Chingay Parade 2014 and Project Aid
  • 2015, Total Defence Day Hamper (Wrapping)
  • 2017, ITE Fiesta Grocery
  • 2017, ITE Orientation Programme
  • 2017, Paintball Teambuilding Session
  • 2018, RSAF Airshow
  • 2018, Community Cleaning of Rental Flats
  • 2018, CNY Celebration for Elderly

Courses Or Achievements Attended

  • 29/06/15 - 03/07/15 - ITE small business operations(30 hours)
  • 2017- Basic Para-Counselling Skills
  • 20/09/18 - 27/09/18 - Overseas Service & Development Programme in Mannar, Sri Lanka
  • Graduated from NITEC ITE in Community Care & Social Services

Personal Information

Nationality: Singaporean

References

1 month 

Timeline

Contract Teacher Assistant

AWWA School And AWWA Special Student Care
06.2022 - Current

Singhealth Patient Service Associate (Contract)

Singhealth
12.2020 - 12.2021

Singhealth Patient Service Associate (Temp @Pasir Ris)

Singhealth
03.2019 - 04.2020

Rainbow Centre Care Facilitator [Internship 2]

Rainbow Centre
12.2018 - 02.2019

St Hilda’s Community Services Centre [Internship 1]

St Hilda’s Community Services Centre
09.2018 - 11.2018

ITE College East in Community Care and Social Services

N Level -

Serangoon Garden Secondary School

PSLE -

Xinghua Primary School

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Mastura Binte Hamzah