MASTINI (MAS) AHMAD BASRI

• Chemical and Refining Integrated Singapore Project - CRISP by Exxon Mobil
• Keeping track of newly hired/assigned personnel, making the necessary arrangements with the relevant departments to arrange their site access
• Arranging the necessary trainings for new personnel with the external resources
• Welcoming the new personnel at site on their first day and ensuring that the planned agenda is followed
• Maintaining and updating the employee database and the company contact list
• Controlling the timesheets and introducing the timesheets into SAP
• Keeping record of monthly overtime and allowance claims and sending the report to the payroll responsible
• Liaising with the travel agency to organize the business/vacation flights and hotel bookings of the personnel
• Preparing Clock In/Out Reports
• Preparing company letters
• Receiving/sending the correspondence from/to other departments and follow up the signature status
• Process the requests for domestic and international shipping of documents
• Handle other administrative duties, recordkeeping and reporting as needed
• Executive Secretary responsibilities
• Provide full secretarial and admin support to the project team and department to ensure the smooth running of the department operations
• Administer necessary arrangements for travel, conferences and meetings, as well as preparing the meeting agendas
• Take minutes of meeting and maintain records for the operations and project team
• Maintain a proper and user-friendly filing and document control system for recording and tracking of all documents for the project team and department
• Support the project team in daily admin roles and assist to keep stock of stationary supplies for the department
• Perform data-entry, recording, printing and filing duties
• Undertake any ad-hoc admin projects/duties as required
• Coordinate travel arrangements inclusive of air-ticket, hotel accommodation, visa arrangements, claims etc.

• Responsibilities
• Onboarding
• Craft and send welcome emails and information about the company and position, including work schedules, dress code and parking options
• Prepare onboarding kits (e.g
• Stationary, lanyard, mouse pad and bottles)
• Welcome new employees upon their arrival and give them an office tour
• Onboarding new team members
• Ensure new hires have technical assistance to properly set up their hardware and software
• Distribute manuals, passwords, and guidelines, as needed
• Address new hires’ queries regarding their contracts and payroll
• Enroll new hire & dependents in Insurance benefits
• Maintaining physical and digital personnel records like employment contracts and PTO requests
• Updating internal databases with new hire information in Travel Perk, Eco-Booking System, Expensify, Finance, Insurer
• (e.g
• Contact details and bank accounts)
• Send a HR Onboarding session with new hire
• Administration
• To administer starter / leaver processes including all documentation, induction processes and exit interviews
• To provide administration support for the engagement of volunteers
• To prepare all letters or contracts for any changes to employee terms and conditions e.g
• Change of Designation, Promotion
• To handle maternity, paternity, adoption, shared parental leave and parental leave administration processes and ensure that associated payroll processes are completed
• To support the implementation of HR systems or databases; to enter data and maintain these accordingly
• To handle all initial contact into the HR department, signposting onwards as appropriate
• To provide general administration support to the HR department as required including filing, telephone answering, scanning, photocopying and emails
• Recruitment
• Selection and induction
• To provide administrative support to the recruitment process including: o Placing of advertisements o Liaising with recruitment agencies o Managing candidate correspondence including invitations to interview o Acting as point of contact for any candidate queries during the recruitment and selection process o Preparation of shortlisting and selection documentation for managers including printing / copying of interview forms
• To produce and issue all offer letters and employee contracts
• To undertake all required pre-employment checks, updating and discussing with line manager as appropriate
• To ensure all new starter paperwork is completed and relevant information provided to Payroll and benefits providers for processing
• To provide line managers with induction templates and new starter checklists to ensure
• Smooth onboarding process for the new employee
• Project work
• To support the HR Consultant and HR Manager with the development and implementation of projects as required
• (Implementation of Culture Amp Performance Reviews, Hays – L&D, Survey)
• Payroll
• To provide information to and liaise with the outsourced payroll provider to ensure staff are paid correctly and on time
• Employee Relations
• To respond to general queries from managers and employees, signposting them to the appropriate policies and procedures
• To provide administrative support to line managers in HR processes, including note taking at investigations or formal meetings
• General
• To maintain own continuing professional development, keeping up to date with legal requirements and relevant HR developments
• To maintain appropriate confidentiality of information relating to the Company and its staff and maintain compliance with the Data Protection Act
• To adhere to Company Health, Safety and Environmental Policy at all times
• Any other duties as required.

Executive Assistant responsibilities;

● Setting up travel, meetings, speaking engagements and other appointments for Co-CEOs and other executives as needed.

● Manage the flow of information to members of the leadership team. Screen phone calls, open and sort mail, and summarize reports and memos that are received.

● Be involved in preparing and formatting information for internal and external distribution for the company, including writing emails and memos, compiling data for reports, creating presentations, writing reports, editing, proofreading etc,

● Be involved in data analysis, using a combination of computer and critical thinking skills. This includes supporting the internal system i.e. Pipedrive and Clarizen data entering and maintenance.

● Maintaining relevant company records, be responsible for setting up and managing both electronic and paper filing systems.

● Coordinate office activities and operations to secure efficiency and compliance to company policies and assist and colleague as needed.

Office Manager responsibilities;

● Organizing and coordinating office operations and administrative systems

● In charge of overall facilities management for the headquarters

● Liaise with agencies, vendors/stakeholders as necessary for various office related matters

● Monitor and ensure replenishment of office supplies

● Maintain office equipment and manage office layout

● Orientate all members on office related procedures

● Plan and organize get-togethers and other celebrations in the office

● Coordinate with Travel desk to ensure best in class support in ticketing, booking, accommodation, transportation

● Ensure the Receptionist and office cleaner in upkeeping of the office inventory and overall cleanliness of the office area

● Assist with organizing meetings/conferences

● Providing support for the group companies as required from time to time

Perform any other ad-hoc duties as and when request from time to time

• Months contract for maternity coverage) Located in Phoenix Park Office Campus
• HR Executive Operations responsibilities;
• Set up and maintain of employee’s folders like P-Files, scan specific documents into individual folders and shared folders
• Validate payroll with vendors and ensure accurate and timely payroll
• Maintain and update employee information in HR Databases
• Coordinate employees training registration and keep updated record base followed by keeping track of pre-and post-training evaluation form
• Maintain and promptly update Organization Chart (Staff and Management)
• Conduct induction for new hires and exit interviews for leavers
• Register and facilitate employee insurance detail and claim reports
• Applications of all employment pass, training pass, S Pass and ensure all work passes are renewed on timely manner
• Arrange monthly employee’s birthday and coordinate welfare activities
• Take on special projects like staff events, annual dinner and relevant HR matters
• Respond to employees on Hr related enquiries
• Maintain and ensure all HR records are well updated
• IR8A and Tax clearance submission to IRAS on yearly and Ad hoc basis
• Liaise with the Govt agency for claiming benefits payouts
• Prepare offer letter, reference letter
• Prepare reports
• Prepare and update SOPs
• Support other lines of business as and when required
• Undertake any other ad-hoc duties as and when assigned
• Provide support to Singapore, Hong Kong, US and other offices (if required later).

• In MacPherson
• To coordinate with company Business Partners, US HQ & HR Manager for carve-in carve out project’s requirements
• Handling of employees’ claim management process e.g
• Petrol/Expense/Amex – Concur, Insurance and hospitalization – AXA Insurance
• Handle leave administrations via Zapper.net and coordinating with vendors for any e-leave system issues
• Coordinate with US HQ for Amex card application
• Prepare & co-ordinate Application/Termination of petrol card for all relevant employees
• Attend to employees’ enquiries and grievance
• Maintenance of employee P-files
• Prepare and submit all relevant HR letters / documents / certificates such as Letter of Offer, contracts, confirmation letters, warning letters, termination letters, etc
• Responsible for monitoring Employment Pass, S Pass & Work Permit Application, Renewal, Appeal & Cancellations for foreign employees and family
• Manage end-to-end on-boarding and off-boarding process
• Conduct orientation and exit interviews
• Ensure timely and accurate update of the HR database via Dayforce
• (US database platform)
• Coordinate and support with payroll vendor in payroll administration, withholding tax, incomes tax, leave and benefits administration - (Talent2Payroll Vendor)
• Liaising with US HQ for payroll inputs, uploading and approval via Ceridian platform
• Process government funding such as Skills Connect, WDA, etc
• Participate in ad-hoc HR initiatives
• Organizes Corporate events e.g.; Board meetings, Dinner & Dance, Team Building
• Conduct screening and interviews for candidates
• Uploading of Jobs details in Jobs Bank, Job street & Monster SG & US via US vendor platform
• Course coordination & registration, ensuring information is updated promptly in the training files
• Preparation and submission of national service, maternity and childcare leave claims
• Organize the identification, selection and presentation of the various recognition awards, e.g
• Patent Award & Long Service Awards etc
• Organize and host monthly birthday events
• Organize chit chat sessions for employees to meet with management to address HR and other issues monthly at various locations
• Support performance ranking sessions with management for reviewing performance grades, bonuses, promotions and involvement of the Annual Salary Review
• Coordinate with Insurer for New hires, Amendments, Termination, Hospitalization Claims, Issuance of LOG for admission and Workmen Compensation matters etc
• Local Internship Administration, update hiring managers on new calendar, follow up with education institutions to submit, job description and number of interns required, handle interns on-off boarding logistics.

• Located in Novena Square
• Coordinates with Outsource Payroll Vendor for payroll processing and consolidation
• (Prosoft System) e.g
• Movement, Resignation & Separate run template, withholding tax, incomes tax, leave and benefits administration
• Responsible for the update and maintenance of the employee's database
• Responsible for all employees’ relation matters such as grievances handling, counseling and staff disciplinary inquiry
• Responsible for Employment Pass & S Pass Application, Renewal, Appeal & Cancellations for expatriates for BKS/BK Asia Pac
• Coordinate with the Head of Operations in all 41 outlets daily operations
• Administrative duty e.g., filing, correspondence, telephone enquiries and multi-tasking
• Responsible for all PRC crews/managers air-ticket and expatriation
• Submission of 41 outlets Financial Reports e.g.; Foreign Worker Levy, Inter store charges for Managers & Crews, Cross Charging Report, Bonus Accrual
• Coordinate with AON Hewitt for Medical Reimbursement, Issuance of medical/dental cards, Workmen Compensation matters etc
• Arrangement of all employees’ pay slips as per Zone outlets
• Arrangement of new hires and contractual employees for Pre-employment checkup
• Coordinate with PRC Agency on Security Bonds, Medical, New Applicants, and Resignation
• All matters pertaining to PRC issues
• Responsible for CEO & higher management Travel, Hotel & Visa arrangements.

Located in Jurong Island

● Assist the HR Manager in day to day HR operations

● Responsible for employee relations matters such as grievances handling, counseling and staff disciplinary inquiry.

● Responsible for updating workers’ medical leave and leave records daily.

● Responsible for the update and maintenance of the employee's database.

● Conduct employee orientation and facilitate newcomers joining formalities.

● Prepare and submit all relevant HR letters / documents / certificates such as Letter of Offer, contracts, confirmation letters, warning letters, termination letters, etc.

● Conduct exit interviews for employees and record them accordingly.

● Responsible for managing Employment Pass & S Pass Application, Renewal, Appeal & Cancellations for expatriates.

● Manage end-to-end on-boarding and off-boarding process

● Responsible in preparing Invitation Letter, Visa Application & MOM related matters

● Assist payroll vendor in payroll, withholding tax, incomes tax, leave and benefits administration

● Prepare and submit national service, maternity and childcare leave claims

● Coordinate with Insurer for New hires, Amendments, Termination, Hospitalization Claims, Issuance of LOG for admission, Issuance & Termination of Medical/Dental Cards and Workmen Compensation matters.

● Responsible for flight & hotel accommodations for expatriates & higher management.

● Basic Administrative duties

• Changi General Hospital
• Conduct interviews
• Prepare letter of employment and staff confirmation letters
• Works pass applications, renewals and cancellations
• Monitor foreign workers quota
• Provide on boarding & off boarding to employees
• Update and maintain employees’ personal files
• Overseas resignation/termination and contract renewal matters
• Conduct exit interviews
• Attend employees' grievances and complaints, provide guidance if necessary
• Liaise with Insurance brokers on renewal of employee benefits insurances and manage insurance claims
• Administer leave applications
• Issue and maintain office access cards, office keys, uniforms, corporate cards
• Assist payroll vendor in payroll, withholding tax, incomes tax, leave and benefits administration
• Prepare and submit national service, maternity and childcare leave claims
• Office administration and coordinate the maintenance of office equipment
• Sort incoming mail/faxes and courier deliveries for distribution
• Update and ensure the accuracy of the organization’s databases
• Partial accounts e.g
• Foreign worker levy, giro deductions and cost center updates to Finance.

• Malay Cultural Society, President, 1996 to 1997
• NPCC, Member, 1994 to 1995
• Cross-country, Class, 1994 to 1997
• Track and Field, Class, 1995 to 1996
• Class-committee, Chairperson, 1994
• Recipient of Service Award for Malay Cultural Society, 1997

• Malay Cultural Society, Member, 1987 to 1993
• Prefect, Leader, 1989 to 1993