Masiyah Mohd Ali
Johor Bahru
Summary
Proven leader in retail management, adept at increasing sales and customer loyalty through innovative merchandising and effective relationship building. At J&R Bossini Pte Ltd, I spearheaded initiatives that significantly enhanced store profitability and trained teams in cash handling and sales excellence. Skilled in order management and fostering team performance, my strategies resulted in notable sales growth.
Overview
3
3
years of professional experience
Work History
Retail Sales Supervisor
J&R Bossini Pte Ltd
08.2023 - Current
- Opened and closed store independently and prepared nightly bank drop for manager.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Created and implemented employee monthly action plans to increase sales and customer loyalty.
- Greeted customers and helped with product questions, selections, and purchases.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Increased overall store sales by implementing effective merchandising strategies and product promotions.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Increased sales by offering advice on purchases and promoting additional products.
Assistant Branch Manager
99 Speedmart
Johor bahru, Johor
03.2022 - 07.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Education
Malaysian Higher School Certificate - General Literature
SMK Ulu Tiram
Johor Bahru12.2016
Skills
- Order Management
- Relationship building and management
- Customer Relationship Building
- Goals and performance
- Store operations
- Sales Promotions
- Sales target achievement
- Cash Handling and Reconciliation
Languages
English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)
Thai
Intermediate (B1)
Timeline
Retail Sales Supervisor
J&R Bossini Pte Ltd
08.2023 - Current
Assistant Branch Manager
99 Speedmart
03.2022 - 07.2023
Malaysian Higher School Certificate - General Literature
SMK Ulu Tiram
Similar Profiles
Pearly TanPearly Tan
Buying Manager at J&R BOSSINI FASHIONBuying Manager at J&R BOSSINI FASHION
Pankaj Sunny RaiPankaj Sunny Rai
Sales Director at Quality Air Solutions Pte Ltd / Yihui Metals Pte LtdSales Director at Quality Air Solutions Pte Ltd / Yihui Metals Pte Ltd
Md Alamgir KabirMd Alamgir Kabir
HSE Officer at Seatrium SG Pte Ltd (Sembcorp Marine Pte Ltd).HSE Officer at Seatrium SG Pte Ltd (Sembcorp Marine Pte Ltd).