MASHARDI BIN ABDULLAH MAWARDI
Summary
More about me I will undertake any exposure or challenges that will be offered as an opportunity for me. I shall deal with great tolerance and perseverance in all avenues. I am able to work under pressure and able to get along with my subordinates. I envision myself to all the prospects and opportunities that will be a task to me and will work diligently towards a better beneficial future for me, my team and the company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FOH Team Member
Flying Dragon Adventures Pte Ltd
05.2024 - 09.2025
- Provided exceptional customer service by greeting customers and inquiring their activities interest.
- Maintained cleanliness and organization the station to enhance customers experience.
- Collaborated with team members to ensure timely service during peak hours.
- Handled cash transactions accurately and processed payments using POS system.
- Adapted quickly to changing situations while maintaining a positive attitude.
PROPERTY OFFICER (TOWNSHIP)
WEST COAST TOWN COUNCIL (BOON LAY DIV)
- - COORDINATE WITH CONTRACTORS TO CARRY OUT AND MAINTAIN DAILY HORTICULTURE WORKS AND CYCLICAL PROJECT OF THE ESTATE
- - CONDUCT INSPECTIONS, LIAISE AND SUPERVISE CONTRACTORS, IDENTIFY DEFECTS AND RECTIFY WORKS AND PROCESS PAYMENTS
- - ENGAGE AND MANAGE FEEDBACKS BY RESIDENTS
- - ASSIST GRASSROOTS LEADERS TO ORGANIZE GRASSROOTS ACTIVITIES
- - ATTENDED HOUSE VISITS AND URGENT CASES
PROPERTY OFFICER
JONES LANG LASALLE (SINGAPORE)
11.2021 - 02.2022
- - MANAGING DEPOT HEIGHTS SHOPPING CENTRE & DAWSON PLACE
- - LIAISING WITH HDB MANAGERS
- - LIAISING WITH TERM CONTRACTORS
- - IDENTIFY DEFECTS AND FAULTS
- - COORDINATES WITH SDA STAFFS FOR THE MALL - COMMUNICATE WITH TENANTS
SENIOR CUSTOMER SERVICE OFFICER 1
SBST PTE LTD DOWNTOWN LINE
05.2016 - 11.2021
- - DTL UNION BRANCH CHAIRMAN (2021)
- - DTL UNION BRANCH SECRETARY (2017 – 2021)
- MANAGED UNION MEMBERS GRIEVANCES
- NEGOTIATION WITH MANAGEMENT
- - CERTIFIED TRAIN OPERATOR
- - SUPPORT DTL3 TEST TRAIN
- - PERFORM ACO/PCO DUTY (TEAM LEADER)
- MANAGED STAFF WORKING SCHEDULE
- MANAGED REAL TIME TRAIN DISRUPTION
- - ATTENDED AND ACHIEVED THE WORKPLACE TRAINER PROGRAM
Education
NTC-2 - ELECTRO-MECHANICAL SERVICING
WSQ DIPLOMA - Leadership People Management
GCE 'O' LEVEL - undefined
01.2003
Skills
- Property inspections
- Safety procedures
- Communications with customers and team members
Certification
- - CLASS 3
- - TAXI VOCATIONAL
- - BUS VOCATIONAL
OTHERS
LANGUAGE: ENGLISH – WRITTEN, SPOKEN
MALAY – WRITTEN, SPOKEN
Timeline
FOH Team Member
Flying Dragon Adventures Pte Ltd
05.2024 - 09.2025
PROPERTY OFFICER
JONES LANG LASALLE (SINGAPORE)
11.2021 - 02.2022
SENIOR CUSTOMER SERVICE OFFICER 1
SBST PTE LTD DOWNTOWN LINE
05.2016 - 11.2021
PROPERTY OFFICER (TOWNSHIP)
WEST COAST TOWN COUNCIL (BOON LAY DIV)