Summary
Overview
Work History
Education
Skills
Certification
OTHERS
Timeline
Generic
MASHARDI BIN ABDULLAH MAWARDI

MASHARDI BIN ABDULLAH MAWARDI

Summary

More about me I will undertake any exposure or challenges that will be offered as an opportunity for me. I shall deal with great tolerance and perseverance in all avenues. I am able to work under pressure and able to get along with my subordinates. I envision myself to all the prospects and opportunities that will be a task to me and will work diligently towards a better beneficial future for me, my team and the company.

Overview

9
9
years of professional experience
1
1
Certification

Work History

FOH Team Member

Flying Dragon Adventures Pte Ltd
05.2024 - 09.2025
  • Provided exceptional customer service by greeting customers and inquiring their activities interest.
  • Maintained cleanliness and organization the station to enhance customers experience.
  • Collaborated with team members to ensure timely service during peak hours.
  • Handled cash transactions accurately and processed payments using POS system.
  • Adapted quickly to changing situations while maintaining a positive attitude.

PROPERTY OFFICER (TOWNSHIP)

WEST COAST TOWN COUNCIL (BOON LAY DIV)
  • - COORDINATE WITH CONTRACTORS TO CARRY OUT AND MAINTAIN DAILY HORTICULTURE WORKS AND CYCLICAL PROJECT OF THE ESTATE
  • - CONDUCT INSPECTIONS, LIAISE AND SUPERVISE CONTRACTORS, IDENTIFY DEFECTS AND RECTIFY WORKS AND PROCESS PAYMENTS
  • - ENGAGE AND MANAGE FEEDBACKS BY RESIDENTS
  • - ASSIST GRASSROOTS LEADERS TO ORGANIZE GRASSROOTS ACTIVITIES
  • - ATTENDED HOUSE VISITS AND URGENT CASES

PROPERTY OFFICER

JONES LANG LASALLE (SINGAPORE)
11.2021 - 02.2022
  • - MANAGING DEPOT HEIGHTS SHOPPING CENTRE & DAWSON PLACE
  • - LIAISING WITH HDB MANAGERS
  • - LIAISING WITH TERM CONTRACTORS
  • - IDENTIFY DEFECTS AND FAULTS
  • - COORDINATES WITH SDA STAFFS FOR THE MALL - COMMUNICATE WITH TENANTS

SENIOR CUSTOMER SERVICE OFFICER 1

SBST PTE LTD DOWNTOWN LINE
05.2016 - 11.2021
  • - DTL UNION BRANCH CHAIRMAN (2021)
  • - DTL UNION BRANCH SECRETARY (2017 – 2021)
  • MANAGED UNION MEMBERS GRIEVANCES
  • NEGOTIATION WITH MANAGEMENT
  • - CERTIFIED TRAIN OPERATOR
  • - SUPPORT DTL3 TEST TRAIN
  • - PERFORM ACO/PCO DUTY (TEAM LEADER)
  • MANAGED STAFF WORKING SCHEDULE
  • MANAGED REAL TIME TRAIN DISRUPTION
  • - ATTENDED AND ACHIEVED THE WORKPLACE TRAINER PROGRAM

Education

NTC-2 - ELECTRO-MECHANICAL SERVICING

WSQ DIPLOMA - Leadership People Management

GCE 'O' LEVEL - undefined

01.2003

Skills

  • Property inspections
  • Safety procedures
  • Communications with customers and team members

Certification

  • - CLASS 3
  • - TAXI VOCATIONAL
  • - BUS VOCATIONAL

OTHERS

LANGUAGE: ENGLISH – WRITTEN, SPOKEN
MALAY – WRITTEN, SPOKEN

Timeline

FOH Team Member

Flying Dragon Adventures Pte Ltd
05.2024 - 09.2025

PROPERTY OFFICER

JONES LANG LASALLE (SINGAPORE)
11.2021 - 02.2022

SENIOR CUSTOMER SERVICE OFFICER 1

SBST PTE LTD DOWNTOWN LINE
05.2016 - 11.2021

PROPERTY OFFICER (TOWNSHIP)

WEST COAST TOWN COUNCIL (BOON LAY DIV)

WSQ DIPLOMA - Leadership People Management

GCE 'O' LEVEL - undefined

NTC-2 - ELECTRO-MECHANICAL SERVICING

MASHARDI BIN ABDULLAH MAWARDI