MAS DAYANA ABD RAHMAN

• Maintained excellent performance as screening analyst.
• Enhanced interfaces to promote better functionality for users by brainstorming and executing ServiceNow Enhancement projects within projected timeline.
• Contributed in assessing MEMOs prior SME approvals.
• Improved internal knowledge sharing by outlining standard operating procedure following communication with SMEs.
• Outlined screening process for Audit projects to stakeholders and executed project within agreed timeline.
• Supported continuous improvement initiatives within department through active participation in meetings, workshops, and training sessions.
• Continuously updated knowledge on relevant laws and regulations pertaining to background screening practices, ensuring full compliance at all times.
• Maintained strict confidentiality of sensitive personal information for Most Confidential Requests, ensuring compliance with legal guidelines and company policies.
• Acted as subject matter expert within team by sharing knowledge, providing guidance, and mentoring junior analysts in best practices for background screening procedures.

• Assigned as the key person for screening requests on entities from Spanish speaking countries.
• Proficient and well-versed in checking official documents to establish ultimate beneficial ownership structure.
• Utilized advanced search techniques and databases to locate hard-to-find information on individuals during the background check process.
• Produced outstanding record of highly reliable screening report production to business requesters towards business decision.
• Outperformed by producing screening reports with the average quality score above 95%.
• Sustained good record of turnaround time on submitting the screening reports.
• Coordinated with business requesters to obtain required documents to fulfill enhanced screening requirements, maintaining accurate and timely results.

GPA: 3.79

Joined and presented about Batik textile in Annual Chinese New Year Celebration for International Students