Mary Joy Aguilar

• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Established effective communication channels between engineering teams for better collaboration on projects.
• Worked closely with developers to resolve issues identified during the testing phase, resulting in a more robust final product.
• Conducted root cause analysis on defects discovered during testing, enabling quick resolution and minimizing risk of future occurrences.
• Analyzed test data to identify trends and areas for improvement in product development processes.
• Mentored junior test engineers, enhancing their skillsets and overall team performance.
• Successfully managed stakeholder expectations by consistently delivering high-quality products that met or exceeded specifications.

Project(s) : SPH Media Vernacular Publications - Berita Harian and Tamil Murasu (Digital Application Support)

• Participated in agile development practices to accelerate product iterations and improve overall quality assurance measures.
• Collaborated with development teams to identify, reproduce, and resolve software issues promptly.
• Reduced product defects by performing thorough root cause analysis and implementing corrective actions.
• Optimized regression testing efforts through continuous improvement of test cases and methodologies.
• Tested, identified and troubleshot problems with networks.
• Reviewed, evaluated, and identified requirements for testability.

Project(s): Straitstimes and Berita Harian (Digital Application Support

• Designs test cases, prepares test data, performs testing, documents test results, tracks defects, executes test scripts, provides user support
• Boosted team efficiency through effective knowledge sharing sessions and mentoring junior testers.
• Ensured smooth communication between QA and development teams, participating in regular meetings to discuss progress updates and address challenges collaboratively.
• Reduced production issues by implementing rigorous regression testing before each release.
• Identified critical defects, conducting root cause analysis and collaborating with the development team for timely resolutions.

Project: UOB Malaysia - FINANS Migration - STP to Cardlink

• Attends meetings, reviews requirements, designs test cases, delegates tasks, prepares reports, coordinates UAT phase
• Improved software quality by designing and executing comprehensive test plans.
• Supported continuous improvement efforts by analyzing defects trends and recommending process enhancements.
• Evaluated product requirements, translating them into detailed test scenarios and validating expected outcomes.
• Met with quality assurance, developers and project managers to assess scope and sequence of project.
• Reviewed all test cases and test scripts for quality and identified additional areas to review.

Project: UOB Credit Origination – Single Source 2.1a Project

• Participates in requirement gathering, designs test cases, sets up test environment, delegates tasks, prepares reports, coordinates UAT phase, provides post-implementation support
• Established regular communication channels between onsite and offshore team members, ensuring seamless coordination despite geographical barriers.
• Collaborated with developers to ensure timely resolution of identified issues, resulting in improved customer satisfaction.
• Reduced defect leakage rate by conducting thorough root cause analyses and proactively addressing areas of concern in future release cycles.
• Wrote detailed requirements to create robust test plans and realistic work estimates for testing phases.

Project: UOB Indonesia – STP and DMS (Full Revamp Project) – Phases 1, 2 & 3

• Tasks to do in-flight data preparation
• Performs system integration testing and runs SIT Batch Jobs through Unix
• Assures proper documentation of test artifacts
• Detects and evaluates system defects and monitors the progress through JIRA
• Ensured compliance with industry standards (MAS)

• Overall in-charge of support and troubleshoot for a small manufacturing company based in
  Malaysia