Marsya Maisarah
Summary
Dynamic Retail Assistant with proven expertise in POS system operation and exceptional customer service skills, honed at Just Group and Paperclip Pte Ltd. Demonstrates patience and empathy, effectively managing customer inquiries and streamlining sales processes. Excelled in enhancing store appearance and efficiency, significantly improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Just Group
04.2024 - Current
•Replenish stocks
•Stock taking
•Handling of POS
•Customer Service
•Maintaining outlook of store/work area
•Housekeeping
•Assisting customers in Refunds & Returns
Retail Assistant
Paperclip Pte Ltd
12.2021 - 06.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
N/O LEVELS -
North Vista Secondary School
Sengkang 09.2021
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- POS system operation
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Retail Assistant
Just Group
04.2024 - Current
Retail Assistant
Paperclip Pte Ltd
12.2021 - 06.2024
N/O LEVELS -
North Vista Secondary School
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