Mark Alexander Quintos

• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

• Person In-Charge in Habitat Singapore
• Assisting and supervising the total operation of the shop
• Generate daily, weekly and monthly sales report
• Evaluate department performance and develop action plans for improvement
• Planning Staff roster and attendance
• Ensure that team responds to customer queries and concerns in timely and accurate manners
• Plan and delegate workload to employees
• Plan daily, weekly and monthly sales target to staff/ employees
• Responsible in stock taking and replenishment

• Assigned at Omazz Robinson Centerpoint Bedshop, Courts Furniture and Bedding Department, Takashimaya Department Store
• Sell luxury full leather recliner chair from Stressless Norway
• Cater two different markets which is full talatech latex and spring mattress
• Perform stock control and management
• Deal with customer needs and complaints
• Give advice and guidance on product selection to customers
• Keep the store tidy and clean
• Handle all reports, deliveries and administrative duties

• Provide excellent sales service and suggestive selling.
• Provide general information and product knowledge about exercise equipment, machine and accessories.
• Offer comprehensive technical features and specification.
• In charge of the smooth operation of events and roadshows
• Responsible in stock ordering, taking and replenishing.
• Generate and monitor the daily sales and administrative works.
• Must be able to meet the monthly sales target.
• Attend to customer requests and inquiries