MARK LOW

Work History

FARLEE PRIVATE Limited

1 2020 - Current

Company Overview: Modernised a traditional commodity trading company
Increased revenue and earnings by 230% and 50% respectively
Increased 100 SKUs in 24 months
Secured sole distribution Thailand’s top-selling of beauty beverage and Malaysia’s only rice export company
Secured 5 large chain outlets, and penetrated into all eCommerce platforms, including hard-to-list NTUC online & RedMart
Increased asset base with 3 new warehouses, machineries and commercial vehicles
Rolled out Adaptive Pay HR app to better manage salary, attendance, claims & leave
Modernised a traditional commodity trading company

Cycle & Carriage Singapore

05.2022 - 03.2023

Structure, manage and budget plan for 5 business units with an annual business profit of S$20m
Developed a strategy paper for C&C Leasing for the next 3 years
Generate and improve profit-center’s revenue by 10% to S$27m

PERFORMANCE MOTORS LIMITED

01.2014 - 01.2020

Responsible for the new BMW car and motorbike sales, marketing, financing and insurance and administration
Increased sales from 2014 from 2,841 units to 5,346 units in 2019 (88% increase)
PML won global Sales excellence award in 2016, and nominated in 2017
Board of Director at Performance Premium Selection
Mentored the leadership and involved in all operations and AGM
Secured BMW M car sales back to the Group in 2017, after losing in 2009
Directorship of Performance Munich Autos and achieved M car sales target year-on-year
Improved manufacturer’s wholesale volume by 90% in tenure
2019 customer’s satisfaction index is at 98%, an improvement from 92% in 2013

PERFORMANCE PREMIUM SELECTION

07.2011 - 01.2020

Recorded best profit for used car arm in 2013
Relentless redevelopment of used car business model pushed 800 retails (from 500 units) and 3,500 wholesales yearly
A persistent aptitude in identifying and making sales and marketing improvement to enhance dealer’s sales operations and customer’s satisfaction
PPSL WON GLOBAL SALES EXCELLENCE AWARD IN 2011
Coached dealership’s employees (including JV partner’s whom are Head of Sales, Head of Operations) on sales management and operations to achieve higher sales performances and customer’s satisfaction
15% sales growth & 10% increase in customer’s satisfaction from 2011

SIME DARBY THAILAND

04.2008 - 05.2011

Financially turned around overseas operations on 2nd year (after it made losses for 9 years before I took over)
Country’s Controller for all operating units in Thailand (including BMW, Mazda, Chevrolet and head office)
Operations consist of 5 x Mazda, 3 x Chevrolet and 1 BMW dealership
Developed strong working relationships with principals, ensuring sales and profitability targets are consistently met
Successfully implemented sales strategies and costs control initiatives turning overall operations around 2008/09 global financial crisis and Thailand’s very own political turmoil
Created marketing initiatives together with inaugural Singapore F1, revised pricing strategy, striving constantly not only to meet, but exceed corporate goals
Demonstrated strong ability to systematically analyse financial metrics and present recommendations to head office for strategic decisions making
That includes, new projects, new business development and the management of unused showrooms around Bangkok
Managed 360 personnel
Displayed strong organisational and leadership qualities while reviewing reward and motivation scheme for operations
Introduced Key Performance Indicators to facilitate timely and accurate measurement and reporting of company’s performance to management