YINGYING CAI

• Defined and tracked test results, defect counts and performance discrepancies.
• Translated product drawings into workable schematics, verifying proper adherence to standards.
• Researched and acquired extant testing frameworks to speed quality assurance timeframes.
• Oversaw quality assurance testing on new installations.
• Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
• Provided personalized end-user training, offering education via in-person and online courses.
• Developed and implemented project plans and budgets to ensure successful execution.
• Analyzed project performance data to identify areas of improvement.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Monitored project progress, identified risks and took corrective action as needed.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Facilitated workshops to collect project requirements and user feedback.

• Experienced in agile scrum team, capable to work in fast pace work environment.
• develop testing processes for products to meet client needs-Participant/hold UAT test scenario meetings with users, provide test evidence to users, support queries/issue troubleshooting.
• Play the senior QA role, influence and motivate internal team, proven ability work with stakeholders located across the global China, Malaysia, India and Vietnam

• Part time job and Volunteer at school.
• obtain certifications.

-Certificate of Completion: Agile Testing

-Certificate of Completion: The Secrets to Success at Work

• Responsible testing for DBS Bank online and mobile application payment and transactions DBS IDEAL projects at treasury department at DBS Bank.
• Achievements: 3 online corporation banking projects

• Give birth daughter and take care Family.