Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES & SYSTEMS
Awards
LANGUAGES & SYSTEMS
Timeline
Mark Chin Tze Leong

Mark Chin Tze Leong

Singapore

Summary

Accomplished F&B executive with over 15 years of international experience across hotel operations, multi-unit restaurant leadership, and academic training. Proven track record in driving operational excellence, growing revenue, and leading high-performing teams. Adept at aligning F&B strategy with brand goals, enhancing customer experience, and optimizing financial performance. Demonstrated expertise in project management, successfully leading complex F&B construction projects and strategic initiatives. Currently serving in a senior academic role, shaping the next generation of hospitality professionals in Singapore.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Lecturer & Student Internship Programme Subject Lead | Diploma Representative

Temasek Polytechnic
10.2020 - Current
  • Lead end-to-end curriculum design and instruction for Diploma in Culinary & Catering Management.
  • Spearhead Student Internship Programme, coordinating with industry partners and monitoring student progress.
  • Serve as Diploma Representative, advocating student interests and contributing to program strategy.
  • Teach “Introduction to Food Systems” to first-year undergraduates at SIT/CIA, integrating theory and industry practice.
  • Consult with external companies to embed real-world innovations into academic modules.
  • Mentored students on career pathways and academic progression into the food and beverage industry.
  • Assistant Professor – Singapore Institute of Technology / Culinary Institute of America (Singapore)
  • Developed and delivered engaging curriculum aligned with industry standards.
  • Mentored students to enhance academic performance and career readiness.

Director of Food & Beverage

Panda Hotel
04.2017 - 03.2020
  • Managed F&B division generating HKD$122M (37% of hotel revenue), leading 185 staff.
  • Achieved 39% YoY revenue growth in Catering Sales—the highest in the hotel’s history.
  • Launched Frequent Dining Membership Program, increasing revenue by 4.3% YoY.
  • Reduced labor costs through cross-training, improving staffing efficiency and reducing casual hires.
  • Decreased turnover by 75% with career planning and leadership development initiatives.
  • Oversaw food and beverage operations, ensuring exceptional guest experiences and adherence to quality standards.
  • Developed and implemented strategic initiatives to enhance menu offerings and drive revenue growth.

Project Manager

Yue Po Engineering Co. Ltd.
03.2016 - 04.2017
  • Led F&B construction projects, including the International Culinary Institute and Tanner Hill.
  • Increased on-time project completion rates from 50% to 75% by segmenting project phases.
  • Won new government contracts through strategic alliances and rebranding initiatives.
  • Led cross-functional teams to deliver engineering projects on time and within budget.

Business Development Manager

HMV Hong Kong Ltd.
11.2013 - 01.2016
  • Opened hybrid retail restaurant concept in flagship Causeway Bay store.
  • Boosted profitability by 20% through centralized off-site food production.
  • Expanded café operations to Shenzhen, Shanghai & Beijing (USD$1M+ annual revenue).
  • Partnered with LEGO Education to create HMV Kids Centre with educational dining programs.
  • Developed strategic partnerships to enhance market presence and drive revenue growth.

Food & Beverage Manager

Traders Hotel by Shangri-La
04.2012 - 05.2013
  • Converted buffet setup to full-service concept, increasing profits by 30%.
  • Lowered food cost from 35% to 25% with kitchen redesign and vendor renegotiation.
  • Launched off-site catering for consular clients, generating over HKD$1M annually.
  • Oversaw food and beverage operations, ensuring adherence to high-quality standards and service excellence.

Assistant Operations Manager

Sodexo (HK) Ltd.
08.2011 - 04.2012
  • Managed executive and staff dining operations at HSBC headquarters.
  • Improved staffing efficiency by 15% through deployment incentives and interdepartmental rotations.
  • Maintained ISO14001 compliance, leading to successful contract renewal.

General Manager – Operations & Franchise Development

Dressed Salads (HK) Ltd.
01.2009 - 07.2011
  • Expanded franchise into Dubai, Thailand, and Japan.
  • Increased revenue by 150% YoY and reduced labor costs by 30%.
  • Introduced digital ordering platform, boosting productivity by 50%.

Restaurant Manager

Le Petit Paris
04.2008 - 01.2009
  • Managed daily operations of award-winning 180-seat French restaurant in IFC Mall.

Assistant Manager

ROKA
10.2007 - 03.2008
  • Managed launch and day-to-day operations for award-winning Japanese robatayaki restaurant.

Education

Bachelor of Professional Studies - Culinary Arts & Restaurant Management

Culinary Institute of America, Hyde Park, NY
01.2006
Dean’s List

AOS - Culinary Arts

Culinary Institute of America, Hyde Park, NY
01.2005
With Honors

Diploma - Mechatronics Engineering

Nanyang Polytechnic
01.2000

Skills

  • Strategic F&B Operations P&L Management
  • Business Development International Expansion
  • Franchise & Project Management
  • Culinary Planning Menu Engineering
  • Cost Reduction Procurement Negotiation
  • Staff Development Cross-functional Team Leadership
  • Food Safety & Compliance (WSQ Level 3)
  • Curriculum Design Hospitality Instruction
  • Vendor Relations Concept Development

Certification

  • Advanced Certificate in Learning and Performance – CTLPE, Singapore – 2023
  • WSQ Food Safety and Hygiene, Level 3 – 2021

LANGUAGES & SYSTEMS

Languages: English (Fluent), Mandarin (Fluent), Spanish (Intermediate), Cantonese (Intermediate)

Awards

Teaching Awards:, - MOE Teaching Awards – Nominated, 2022, - Temasek Polytechnic School of Business Teaching Awards – 2022, 2024

LANGUAGES & SYSTEMS

Software: FnBshop, MS Office, MS Teams, POS systems (Micros, Squirrel, Tissil)

Timeline

Lecturer & Student Internship Programme Subject Lead | Diploma Representative - Temasek Polytechnic
10.2020 - Current
Director of Food & Beverage - Panda Hotel
04.2017 - 03.2020
Project Manager - Yue Po Engineering Co. Ltd.
03.2016 - 04.2017
Business Development Manager - HMV Hong Kong Ltd.
11.2013 - 01.2016
Food & Beverage Manager - Traders Hotel by Shangri-La
04.2012 - 05.2013
Assistant Operations Manager - Sodexo (HK) Ltd.
08.2011 - 04.2012
General Manager – Operations & Franchise Development - Dressed Salads (HK) Ltd.
01.2009 - 07.2011
Restaurant Manager - Le Petit Paris
04.2008 - 01.2009
Assistant Manager - ROKA
10.2007 - 03.2008
Culinary Institute of America - AOS, Culinary Arts
Nanyang Polytechnic - Diploma, Mechatronics Engineering
Culinary Institute of America - Bachelor of Professional Studies, Culinary Arts & Restaurant Management

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