Telephone Operator
Metro Supermarket
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
MARJORIE BOLODO
STUDENT
Summary
Driven professional with extensive experience as a Telephone operator, Customer service representatives and Restaurant server. Excelled in enhancing customer satisfaction and upselling, boosting sales significantly. Skilled in relationship management and food safety, demonstrating exceptional communication and organizational abilities. Excellent of problem -solving skills and time management. Proven track record of fostering guest loyalty and maintaining high standards of cleanliness and service efficiency.
Work History
Customer Service Representative
Teletech Oakridge IT Center
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Restaurant Server
L.A CAFE
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
LOOC NATIONAL HIGH SCHOOL
PLARIDEL MISAMIS OCCIDENTAL 04.2001 -
Bachelor of Science in Information Technology
JOSE RIZAL UNIVERSITY
Metro ,Manila Philippines 04.2001 -
Diploma in Hospitality And Tourism Management
Kingston International College
SingaporeSkills
Clear communication
Adaptability
Time management abilities
Active listening
Time management
Organizational skills
Analytical skills
Teamwork
Customer assistance
Customer service
Multitasking
Self motivation
Customer retention
Timeline
High School Diploma -
LOOC NATIONAL HIGH SCHOOL
04.2001 -
Bachelor of Science in Information Technology
JOSE RIZAL UNIVERSITY
04.2001 -
Telephone Operator
Metro Supermarket
Customer Service Representative
Teletech Oakridge IT Center
Restaurant Server
L.A CAFE
Diploma in Hospitality And Tourism Management
Kingston International College
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