Marissa Asuncion Lozano
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
23
23
years of professional experience
Work History
Talent Acquisition Specialist
VICNA Nursing Agency
05.2023 - Current
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
Talent Acquisition Executive
Morgan Philips - Executive Search Firm
05.2022 - 12.2022
- Internship Position
- Managed end-to-end recruitment process for various roles across the organization, ensuring high-quality hires.
- Organized regular networking events and career fairs, increasing brand visibility among potential candidates.
- Collaborated with diversity and inclusion initiatives to promote diverse hiring practices within the organization.
- Established long-lasting relationships with external recruitment agencies, expanding candidate reach and improving efficiency.
- Conducted thorough pre-screening interviews, effectively narrowing down candidate pools for hiring managers.
Retail Assistant Manager
Bluebell -Sergio Rossi, Anya Hindmarch, Castañer
10.2017 - 09.2021
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Mentored new employees in company policies, procedures, and best practices to ensure consistent performance standards across the team.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Collaborated with store manager to develop action plans for improving overall store performance metrics.
- Increased repeat business from loyal customers through personalized assistance in product selection while developing rapport with clientele.
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
Retail Sales Executive
Chomel
08.2009 - 05.2011
- Increased customer satisfaction by resolving issues promptly and professionally.
- Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
- Provided insightful feedback to management regarding customer preferences and market trends, influencing future purchasing decisions.
- Performed regular competitor analysis to identify opportunities for enhancing our offerings or adjusting pricing strategies as needed.
- Supported store management with various administrative tasks such as scheduling, reporting, and tracking sales performance.
- Acted as a brand ambassador by representing the company positively in all customer interactions and upholding the highest standards of professionalism.
- Mentored junior staff members on best practices in retail sales, improving overall team performance.
- Boosted sales by implementing effective product displays and engaging customers in conversation.
- Strengthened store reputation by providing exceptional service, maintaining a clean environment, and addressing customer concerns quickly.
- Developed strong relationships with clients through attentive listening and personalized recommendations.
- Handled cash transactions accurately and efficiently while adhering to all company policies and procedures related to cash handling.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
Retail Store Manager
Calvin Klein Jeans
12.2002 - 07.2009
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Retail Sales Associate
Characters Unlimited
09.2001 - 10.2002
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
MBA - Global Talent Management
James Cook University
Singapore02.2023
Bachelor of Science - Psychology
Far East University (Philippines)
Manila03.1995
Skills
- Store operations
- Health and safety
- Operational Efficiency
- Store planning
- Recruitment and hiring
- Staff Management
- Staff Motivation
- Inventory Control
- Employee Scheduling
- Store Layout
- Operations Oversight
- Process Improvements
- Inventory ordering
- Personnel training and development
- Retail Management
- Customer Service
- Team Leadership
- Operations Management
- KPI Tracking
Languages
English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Timeline
Talent Acquisition Specialist
VICNA Nursing Agency
05.2023 - Current
Talent Acquisition Executive
Morgan Philips - Executive Search Firm
05.2022 - 12.2022
Retail Assistant Manager
Bluebell -Sergio Rossi, Anya Hindmarch, Castañer
10.2017 - 09.2021
Retail Sales Executive
Chomel
08.2009 - 05.2011
Retail Store Manager
Calvin Klein Jeans
12.2002 - 07.2009
Retail Sales Associate
Characters Unlimited
09.2001 - 10.2002
MBA - Global Talent Management
James Cook University
Bachelor of Science - Psychology
Far East University (Philippines)
Similar Profiles
Kelly TunstallKelly Tunstall
Endorsed Enrolled Nurse at Vicna - Nursing agencyEndorsed Enrolled Nurse at Vicna - Nursing agency
JASLEEN KAURJASLEEN KAUR
Personal Care Worker at Vicna Nursing AgencyPersonal Care Worker at Vicna Nursing Agency
Harsimran KaurHarsimran Kaur
Endorsed Enrolled Nurse at VICNA Nursing AgencyEndorsed Enrolled Nurse at VICNA Nursing Agency