Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and interests
Timeline
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MARINA BENITEZ

Summary

More than 16 years in the chemical industry moving from Supply chain, joining technology implementation projects and growing as Account Manager in different positions. Always high committed with the business and eager to connect with customers, team and stakeholders. Resilient and adaptable to cross-functional and multi-cultural team environments. Problem solving expertise looking for innovative solutions and using different backgrounds experiences were key to my deliverables.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Regional Account Manager

Lubrizol
12.2012 - 03.2022
  • Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
  • Reviewed orders and client requests to streamline delivery services and resolve material shortages.
  • Analyze business levels, market trends and customer forecasts converting into insights
  • Understand product cost and pricing build up
  • RFQ and contracts understanding
  • Develop and execute strategic account plans through CRM opportunity management process
  • Lead stakeholders (internal and partners) in the tactical actions allowing efficiency gain internally and for the customers
  • Work closely with product managers and marketing to develop a strategic marketing approach that would address the local customer & market requirements
  • Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.

Senior Logistics Analyst

Lubrizol
11.2006 - 11.2012
  • Additive and blending production scheduling based on the chemical process of detergents and dispersant understanding
  • Local and imported material planning
  • Forecast analysis and importation process monitoring
  • Coordinate 3rd party warehouse and inventory management
  • Customer service recognized by the customers for problem-solving expertise
  • Collaborated with cross-functional teams to optimize logistics operations and improve overall business performance.
  • Streamlined order fulfillment processes, leading to more accurate shipments and fewer customer complaints regarding incorrect orders.

Engineer I - Project Coordinator

Mana Engenharia - Bayercropscience contractor
01.2006 - 09.2006
  • Industrial Logistics outsourcing project coordinator
  • Process and Risk mapping and management, SOX
  • Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
  • Coordinated cross-functional efforts to successfully implement new technologies into existing systems.
  • Resolved critical issues during system integration phases, ensuring seamless transitions between design iterations.

Education

Logistics MBA -

Fundação Getulio Vargas - FGV
Rio De Janeiro, Brazil
12.2010

Production Engineering -

Universidade Federal Fluminense - UFF
Niterói, Brazil
09.2005

Skills

  • Negotiation
  • Supply Chain Management
  • Project management
  • Sales forecasting
  • Problem solving
  • Time management
  • Cross-functional collaboration
  • Key accounts
  • SAP
  • Microsoft Office
  • CRM Proficiency
  • Innovation strategy

Certification

  • Supply Chain & inventory Management – ILOS/COPPEAD
  • Presentation & Negotiation Skills – Dale Carnegie,SP
  • Fluid Technology and Applications – Lubrizol
  • Customer Impact Statement & Profitable Account Strategies, Aarthun Performance Group
  • Challenger and Value selling - CEB,Lubrizol
  • Innovation Experience Israel 360

Languages

English
Bilingual or Proficient (C2)
Native Portuguese
Bilingual or Proficient (C2)
Spanish
Advanced (C1)

Hobbies and interests

  • Volunteer as teacher and junior achievement organization
  • Mentoring women leadership program ALUMNA
  • 16 months expatriated in South Korea
  • Photography, Reading and movies
  • Traveling

Timeline

Regional Account Manager

Lubrizol
12.2012 - 03.2022

Senior Logistics Analyst

Lubrizol
11.2006 - 11.2012

Engineer I - Project Coordinator

Mana Engenharia - Bayercropscience contractor
01.2006 - 09.2006

Logistics MBA -

Fundação Getulio Vargas - FGV

Production Engineering -

Universidade Federal Fluminense - UFF

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MARINA BENITEZ