Maria Teresa Apostol
Procurement Professional
Summary
Senior-level Supply Chain and Operations professional with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 28 years of experience in leading organizational business units.
Overview
28
28
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Supply Chain Manager
Earth Technologies Ltd
04.2022 - 09.2023
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Initiated setting up the building blocks of the supply chain for a start-up green technology company that researches and commercializes industrial remediation solutions promoting environmental sustainability and circular economy.
- Managed all the supply chain pipeline requirements – from sourcing, procurement, negotiation, logistics and order fulfillment – while creating the group’s supply chain systems and procedures.
Global PMO Manager
BT Singapore Pte Ltd
03.2015 - 03.2020
- Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
- As the Global PMO for the DPDHL account in BT Global Services, I drove the global leadership team’s critical action planning, monitored business performance against key measurements, and communicate effectively all business updates and directions from the Global Client Partner through the Programme Management Office.
- Delivered key strategic technical POC’s/POV’s (Proof of Concept/Proof of Value) projects for the account’s innovation roadmap, closely coordinating the installation and live testing of experimental infrastructure systems such as NFV (Network Function Virtualization), Huawei compatibility with Cisco network infrastructure, Blue Wireless 4G/LTE connectivity for rapid deployment models, and SD-WAN network. Communicated the project status, achievement of milestones, and testing results to the internal and client management, given the keen interest to adopt these technologies as future solutions.
- Established the Salesforce executive reporting to enable the account’s Global Client Partner and the sales team measure their sales development performance against corporate targets and formulate the necessary actions to close new sales contracts. Sales targets were achieved YoY leading to CAGR of 12% over a 5-year period.
- Drove the CX (Customer Experience) Management Program focus for the DPDHL Global account, establishing Net Promoter Score, using the indicator to drive the global leadership team’s actions to improve customer experience, which eventually propelled the overall results from 0% to a period high of 70%, and served as a strong indicator for the account’s contract renewals.
Contract and Supplier Manager
BT Singapore Pte Ltd
06.2009 - 03.2015
- Streamlined inventory management processes to reduce supply chain costs and improve efficiency.
- Applied insights of global economics and marketing to implement pricing strategies and channels.
- Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
- Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
- Built exceptional rapport with suppliers and transportation companies to create seamless operations.
- Successfully managed the BT business with DPDHL in the Oceania region by delivering all customer service requests (90-95% acceptance success rate) while ensuring account profitability.
- Increased the regional revenue significantly by 75% (from ~170k to ~300k monthly run rate) and implemented key projects against customers’ business milestones, that directly led to over-achieving the account’s critical revenue and margin targets for the quarter and the year. These include early installation, delivery and support of large projects, such as a critical 4M network infrastructure upgrade in preparation for the customer’s major global systems rollout.
- Led a critical action improvement program that resolved a 2-year billing issue, assisting my company to regain USD 4M from the customers.
- Stabilized a pricing model that enabled the company to introduce a transformation program after 2 years that gave the customer 25% savings, achieving client satisfaction.
- Managed a major account’s non-telco vendor and supplier relationships and contracts, reviewing their delivery of service schedules and performance against contractual SLA’s (service level agreements), ensuring contract costs are commercially viable for the company, creating new and driving renewal contracts. I successfully led RFQs/RFPs and negotiated lower contract costs of 10-30% with suppliers to result in improved business margins (20% or better), qualified new suppliers for strategic sourcing, and successfully converted unprofitable contracts to profitable ones for the account.
- Delivered all of customer’s requirements call for solution-oriented options, such as a 30-40% cost reduction in an overall support solution for end-of-life end-of support equipment.
- Managed the third party maintenance vendors, suppliers and new/renewal contracts for the Credit Suisse Account, liaising between them and operations regarding their delivery and any operational issues, and reviewing their performance against key SLA’s. I delivered an annual cost savings of USD 800K, lowering costs by 20-30%, contributing to the savings target.
Commodity Purchasing Manager
Interphil Laboratories Inc
06.2005 - 04.2007
- Adjusted procedures to maximize department effectiveness.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Implemented policies to reduce cost and eliminate waste.
- Performed monthly reconciliation of open purchasing orders.
- Managed the indirect materials supply and cost efficiencies of the supplier base for all pharmaceutical clients of Interphil Laboratories Inc.
- Ensured a reliable supply chain compliant with strict cGMP (current Good Manufacturing Practice by pharmaceutical regulatory agencies) and specific client standards, through supplier deliveries against strict timelines, regular performance reviews against key metrics, and periodic site inspections with Quality Control.
- Drove collaborative cost reduction/improvement efforts with the suppliers, such as material specs standardization and simplification of indirect materials, and developed 2-3 new suppliers for strategic alternative sourcing of materials (25% increase in alternative sourcing).
Site Master Planning Coordinator, Control Planning Supervisor, Flash Business Planner
Intel Philippines Manufacturing Inc
10.1995 - 10.2002
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Drove Flash Process Improvement programs in Intel, managing and coaching CTO (Configure-To-Order) teams from the global supply chain division to significantly improve response to delivery, while integrating global supply chain business processes across platforms and various country sites. The systems and processed I developed with the team increased business volume by 20%, exceeding quarterly revenue targets. Received awards including the highest Corporate individual ATM Achievement Award.
- Led joint cross-functional multi-cultural teams in Intel that resolved product issues, improved product/supply performance, and standardized business processes and indicators to benchmark business knowledge and best-known methods across Intel global.
- As production control planning supervisor, I communicate clearly production plans to meet deadlines for key business requirements, avoid customer line-stop situations, and overall improved the manufacturing performance indicator from 80% average to 98% period high.
- Managed factory and planning activities for the entire Philippine site. I integrated multi-product Build Plans and Long-Range Plan strategies for all product platforms factories.
- Led the Philippine site SWG (Shutdown Working Group) cross-functional team that synchronized major shutdown schedules and activities. I was the Planning representative and SME (subject matter expert) to the SLRP (Strategic Long-Range Planning) group, the first executive management initiative that proposed strategic direction for the country site.
Education
Bachelor of Science - Industrial Engineering
University of The Philippines
Philippines 06.1986 - 04.1992
Skills
Supplier Relationship Managementundefined
Certification
Professional Certificate in Purchasing Management
Timeline
Supply Chain Manager
Earth Technologies Ltd
04.2022 - 09.2023
Global PMO Manager
BT Singapore Pte Ltd
03.2015 - 03.2020
Contract and Supplier Manager
BT Singapore Pte Ltd
06.2009 - 03.2015
Commodity Purchasing Manager
Interphil Laboratories Inc
06.2005 - 04.2007
Site Master Planning Coordinator, Control Planning Supervisor, Flash Business Planner
Intel Philippines Manufacturing Inc
10.1995 - 10.2002
Bachelor of Science - Industrial Engineering
University of The Philippines
06.1986 - 04.1992
Professional Certificate in Purchasing Management
Certificate of Achievement for Managing Procurement and Supply
Certificate of Achievement for Contract Management
Certificate of Completion for Project Management Professional (PMP)
MTP (Managing Through People) Certification
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