Mariappan Velmurugan
Summary
Skilled in identifying market opportunities, negotiating deals, and delivering compelling sales presentations. Consistently contributes to team success with focus on collaboration, adaptability, and achieving measurable results. Recognized for reliability and ability to thrive in fast-paced environments.
Experienced with identifying and capturing sales opportunities in competitive markets. Utilizes strategic approaches to build strong client relationships and increase revenue. Strong understanding of sales techniques, customer needs analysis, and effective negotiation strategies.
Overview
32
32
years of professional experience
Work History
Sales Specialist
ABB PTE LTD
12.2010 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Service Engineer
Terasaki Electric Singapore Pte Ltd
02.2000 - 11.2010
- Installed, configured and tested equipment on specialized platforms.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
- Performed periodic testing of all marine systems.
Technician Specialist
Keppel Engineering Pte Ltd
01.1993 - 01.2000
- Increased customer satisfaction by providing prompt and accurate technical support.
- Collaborated with team members to complete complex projects within established timelines.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Trained junior technicians on best practices, improving overall team productivity and skill level.
- Streamlined maintenance processes for increased efficiency and reduced downtime.
Education
Bachelor of Science - Electrical Engineering
Northumbria University
Singapore10-2010
High School Diploma -
Singapore Polytechnic
Singapore, 06-2004
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Pipeline management
- Account management
Hobbies
- Football
- Badminton
- Indoor Games
Timeline
Sales Specialist
ABB PTE LTD
12.2010 - Current
Service Engineer
Terasaki Electric Singapore Pte Ltd
02.2000 - 11.2010
Technician Specialist
Keppel Engineering Pte Ltd
01.1993 - 01.2000
Bachelor of Science - Electrical Engineering
Northumbria University
High School Diploma -
Singapore Polytechnic
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