Maria Grazia Marciello

Stakeholders: HQ, Business Partners - both Suppliers and Franchisees

Reports: 65 among Merchandising, Sustainability & CSR, Quality, Product Compliance, Logistic, Franchising Operations

• P&L ownership, driving and locally executing on HR Strategy, Quality, Sustainability, Social Compliance, Sourcing, Merchandising, Product Compliance, Logistics, and full Operations for our Franchise Markets in Asia and Middle East
• FTC Shanghai office is is the company guarantor for testing products, inspecting factories and Global on-time deliveries: we are leading and maximizing on commercial opportunities, whilst ensuring that our code of conduct and business ethics are adhered to

Stakeholders: Product Owners, Business Experts, Software Engineers, Business Leaders across the Group

• Full responsibility for Sample Management digital product, with ultimate accountability for the business and customer value delivered by it
• Leader of a cross-functional, globally distributed, multi-competent team in close collaboration with other key stakeholders within H&M Group
• Definition of the team's strategic vision and creation of the product roadmap based on a deep understanding of the customer / market / industry.

Reports: 15 Direct in China, 7 Indirect in Bangladesh

• Define, develop, Implement and execute Global & APAC buying strategies to deliver best products without compromising on profitability (increased by 13%), quality (no stopped orders), lead-times (shorten by 18%), circularity (share of Sustainable or Sustainably sourced materials increased +28%)
• Implement Digital Development / 3D / process efficiency to decrease time to market and costs, while securing Brand’s product segmentation and best architecture collection
• Lead team to achieve profitable and sustainable growth by setting long-term key activities and strategic partnerships with HQ and APAC Suppliers
• Guide and streamline working methods, flow and interconnectivity among stakeholders by always keeping our customer in mind
• Situational leadership to work actively with talent identification, team growth and succession planning

Reports: 5 Global Purchasing Merchandisers

• Constant global optimization and execution of the purchasing strategy by taking the lead on actions that matters
• Order volume handled equivalent to 80 million Euro turnover / 1.5 million pieces / 1000 SKU per season
• Study production markets capabilities to make constant risk and consequence analysis to manage complexity efficiently
• Identify possible tactical and operational opportunities to initiate, drive and secure optimization and best practices globally
• Ensure components and articles are developed, produced and bought in the best market, to secure short and long-term KPIs
• Select, develop, mentor and coach team members to ensure best hiring quality and unlocking people’s potential

Reports: 5 Global Purchasing Merchandisers

• Create short/long-term global supply chain strategies to align with H&M Group goals whilst securing unique Brand identity
• Total order volume handled equivalent to 20 million Euro turnover / 530K pieces / 900 SKU - approximately 70% of the total covered by Ladies Bag (both fabric and leather) and SLG
• Provided pre-season guidance to the Buying Office based on timelines, product supply needs and optimal map for the brand
• Initiated and supported markets development together with Production Office teams to enable rice and profitability analysis based on Brand out-price strategy and margins
• Collaborated with key internal stakeholders on supplier mapping and production markets development based on the Brand’s needs
• Monitored Production market capabilities to set, drove and follow up seasonal focus areas and Retail KPI
• Identified and connected all internal stakeholders to secure best practices, routines and clear / efficient communication channels

• Reports: 6 Senior Merchandisers, 4 Designers

• Reports: 5 Senior Merchandisers